OMG!! I am so impressed with this company. I found them on another website called Home Advisers and the reviews were very good. I moved into my beautiful home a couple of years ago. I have hardwood flooring in almost every room on the main floor. I had the floors sanded & refinished by another company prior to moving in. I'd never had real hardwood floors before and didn't think it would be such a big deal finding someone to do a good job. Well, you live and learn. I had the floors done by a general contractor who brought in workers to do the floors; I was having other work done too. After the floors were done, they didn't look much different than they did before - just cleaner. I chose the satin finish because I didn't want the floors to be too shiny, but I did want them to have a sheen. The floors looked as if they didn't have any finish at all - just stain. I wasn't there when the work was done and I was questioning that the contractors had even put a finish on the floors, but the contractor swore that they did. A couple of months ago, my son left the sink on and caused water damage to the wood flooring. You couldn't see a lot of damage to the floor, but the floor was a little rough and you could feel it if you ran you hand across it. I began the hunt for a hardwood flooring company to sand & finish once again. Of course, I was wiser now; therefore, I did a LOT of research. I spoke with several companies over the phone and had 3 that I felt ok with by speaking with them over the phone. All 3 companies seem to know what they were talking about when they came out to take measurements, but when I called with follow-up questions, I didn't get responses that made me feel comfortable. Some of them even said things totally different than what they'd previously said. The prices varied, but all were high - $4,500 - $6,000. However, I was willing to pay either of the amounts if the quality was good. Needless to say, I didn't select one of those companies. I continued my search and went to another website. I found Ovi Flooring on another site and read the reviews. I didn't think a whole lot of the reviews at the time because you never really know if the reviews are true or not or just from family, friends, or even the company itself. Any who, I contacted Ovi Flooring and they came out to take measurements. I had a written list of questions ready when they got there. They were on time, professional, and very nice guys; it is a father and son business. They e-mailed me a quote that was considerably less than the other quotes I'd gotten. They couldn't get to the work immediately because it is just the two of them and they were booked for a couple of weeks. This wasn't a problem for me and I was willing to wait. I am SO GLAD I DID! These guys did such an amazing job! I cannot say enough good things about them. They were very meticulous and went way beyond what I think most contractor's would do - certainly more than the previous flooring company I used did. I got the satin finish and it is PERFECT with just the amount of shine I wanted. It is so hard to find good work these days. I feel like crying as I write this because I am so happy with the care and detail this company put into the work they did in my home. I was so please, I tried to give them a $500 tip, but they refused to take it. I would HIGHLY recommend these guys. They are humble, hard working, professional individuals who take pride in their work and charge way less than the job is worth.