Recent Review: Initially requested an estimate to do a bathroom remodel short of changing out sink area/cabinet which we had already done. We had already removed the old tub. Mr Shenberger was prompt with his appointment and very professional. Initial estimate was $15,393. We then asked what it would cost to install tub and associated plumbing which was $2710. We agreed to this price with the provision that we would be installing the duroc as well as taking care of the tile work. I believed we had an understanding that the tub had not been ordered as of yet as we were seeking his advice and placement, etc. We provided a schematic for the tub we initially decided on (changed to similar with same schematic for framing). I understood Mr S to say that his team could build the necessary frame without the tub present as they do them all the time. When I set the appointment his staff asked if tub was there and I said no but had spoken with Mr S who said the initial work could be done. When his team arrived no tub became an issue however they were able to build a frame but did not appear to use schematic provided. Main concern for them was they would need to come back again once the tub arrived. I would later speak with Mr S and we disagreed on what he had said previously. Tub arrived and another appointment was set up. I emailed Mr S and voiced my concern that I would need time to get duroc in place recognizing that the tub would be a tight fit. His team assured me I would have time to get duroc in place. I would speak with Mr S and his concern was the number of trips his team would have to make coming from Pensacola to Navarre (which I understand). What I didn't appreciate was the off cuff comment, that when owners, like me, try to save some money by doing some of the work themselves, it takes the time away and we should have let his team do it all. (I get that too,but don't have deep pockets.) So, his team came, worked hard, and got the tub installed to include digging the drain hole so the new tub could be aligned better. However, I did not get the time necessary to get the duroc in however was able to work it out. They installed the valve system however I was told they had the wrong trim kit. Initially since I would need to use it to check so we could tile I agreed to drive to their location (47 miles) to get the trim kit. When I arrived the trim kit was for a tub/shower set up with the toggle for a shower operation on the water stem. I told person I was using strictly for a tub as well as the one I was being presented that day did not match the valve set up. She would check back with Mr S. A new trim kit was made available as well as a new valve system. One of the team members came out and installed the new valve and when I looked at the trim kit, it was similar except you pulled from the bottom for the non-existent shower. About mid-way in our process I received a referral for another professional and we have since changed the valve again to allow for a hot and cold handle operation. In that process we determined hat the water lines were reversed. I have no issue with the workers that came to our home. They had a professional attitude and were personable. They cleaned up every evening and checked with me daily. This experience has made us wiser as we are working towards finishing the remodel of our master bathroom.