Recent Review: Installers arrived at 0730 and began removing old heat pump. Since I have a crawlspace it did take some time to remove and replace duct work. Installers also added a heating vent as I requested in living room. The pad which the old unit sat on was too small so the crew had to replace the pad with one which would accompany the new duel fuel unit. The installers did an excellent job in everything they had to do and made sure that I fully understood the features of the new unit and how to set or change the units settings. They completed the job at 730 pm. I am extremey pleased with their work and the new heat / air unit.