I cannot say enough good things about Mike. He was professional and courteous throughout the whole process. During the initial call, I asked him many questions, and he answered each patiently and thoroughly. The arrived for the inspection promptly, worked diligently and spent several hours at our property. The inspection report was received quickly and included more information than any report we've seen before. We enjoy real estate and have used several home inspectors before. Each time, we've thought they were okay, but called a new person the next time. We won't be doing that again. Mike/Alabama House Whisperers will be called again! I've already recommended him to friends and family. *** This is a follow-up to my original review. It's been about a month since the inspection and we found a pretty bad leak in the roof around one of the stacks. It was leaking through the walls and onto a brand new $10k HVAC system. This leak explains several other problems such as the previous HVAC system damage and a rotten vent. We heard the leaking in the wall, and when we got in the attic, we could actually see directly out to the sky from the interior. We felt that this is something that should have been easily identified during the inspection. I called Mike. He said I should file a claim with the 90 day home warranty that came with his inspection, and he offered to pay the deductible. He then said that he does check stacks and probably something blew off in a storm, but that he would come by to look at it. When you get on the roof, it's obvious that nothing has blown off in a storm, there's just a leak. There is no deductible for the claim, so there's really nothing further I expect from Mike, but it is frustrating to have paid money for a good home inspection and now have to spend all this time getting estimates and filing insurance claims, etc etc... not to mention that now there's been water leaking on a brand new HVAC system. We still feel that his inspection was thorough and he spent a lot of time here, but finding the leak was disappointing. I don't know if Mike ever came by to look at the roof again, but I haven't heard back from him since. ** Another update. The claim was denied. Apparently Mike put in the home inspection report that just about everything in the house should be looked at by a professional. This basically excludes all payments by the home warranty. In addition, we've had a second problem with pipes leaking that we were told by other professionals it should have been found on the home inspection. The "warranty" that comes with Alabama House Whisperers inspection also denied this claim. Although Mike seemed thorough and professional at the time of service, he has not responded to us since these problems and the claims were denied. We've spent at least $1000 on repairs that should have been found at the time of inspection but were not. Mike has not returned any calls. We would not recommend Alabama House Whisperer.