Recent Review: I signed a contract in May, but the project didn’t begin until August because they had contracts ahead of mine. While I would have liked for the project to have started sooner, I was able to select tile, fixtures, etc., during the estimate phase, so that helped when the project began. Also, when it did begin, it began 100%. There was a site coordinator (Mike) assigned to my job. Mike arrived promptly at 7:30am each business day. He had carpenter duties on the project and also coordinated with others assigned to the job (Irwin Brothers staff and subcontractors), also with Paul and with me. Some days there might be only Mike and one or two more people on site, but some days there might be eight or nine people in and out during the day. But always Mike. Mike got things set up every morning, and he picked up, swept up, and locked up at the end of each working day. Yep, even if I was home, Mike checked to make sure all doors were locked before he left I think Mike is an extremely talented/skilled trim carpenter and versatile handyman. He was very conscious about every task. He epitomized the carpenter rule of “measure twice, cut once”. Sometimes things took a little longer than I hoped, but when Mike was done, it was done right. I was pleased with the quality of staff assigned to my project, both Irwin Brothers Remodeling employees and subcontractors. Most had worked with Paul for a long time, so everyone knew his/her job and was able to get right to it. They were also likeable. Paul served as the project manager and designer for the project. Paul came by the site every day, and people on the project took direction from him. He had a few other projects going on concurrently, but he kept himself informed and visually inspected daily, and was very responsive if I had questions or needed to talk about anything. There were times that I told Paul that I thought he didn’t give his site coordinator enough authority or, perhaps, respect. However, I had specifically contacted Paul for this project because I was happy with the creative ideas, attention to detail, and devotion on quality he showed the prior project he had done for me, so I’m not sure I would have been satisfied if he had taken a lesser role. So it worked out fine. The actual time and cost of the remodeling work/materials for the kitchen and two bathrooms (as addressed under the original estimate and contract signed in May) tracked very close to the estimates. As I got more comfortable with the progress of the main project, I began to add the additional projects. The additional projects cost approximately 80% as much as the original project. I mention this to make a couple of points: First, that the original estimate for the kitchen and two baths was very detailed and tracked closely. Secondly, that it’s easy to run up significant cost by adding projects as you go along, so don’t be tempted do that unless they are projects you have already planned to do and budgeted for. In my case, I had planned to do some of these projects serially, but felt the team in place was right for them and that I might get some synergies by having them done at the same time. Being a non-morning-person who needs significant amount of personal time/space, it was a bit stressful to have to have people in her house at 7:30am for over 3 months, but now that it’s done, I’m very glad we muscled through it. One last comment is that I thought the detail of the weekly invoices was excellent. I love my “new” house. If I have additional remodeling projects, Paul will be first on my list of people to call.