I believed that I had storm damage on my roof and contacted Authentic Restoration to provide an opinion, based off of their high ratings within Angie's List. Chris Baldus met me at my home and inspected the roof and said that I had about a 70-80% chance of getting insurance to cover, based on his experience, and explained their terms. Essentially, you sign a form that states that you are allowing Authentic Restoration to contact your insurance company to file a claim on your behalf and that if insurance covers, they will get the job. If insurance denies the claim, the entire form is voided and you are under no obligation to work with Authentic Restoration. Chris literally did all of the work, from making the phone call and talking the agent through the damage to meeting with the claims adjustor. Fortunately, our claim was covered and it was a no brainer to give Chris and Authentic Restoration the job. Chris was excellent with communication and kept me in the loop on shingle color selection, schedule, and the entire process. Due to the winter weather in February, my initial start date was delayed but Chris again showed excellent communication with notifying me as soon as he had updates. Once they were able to start and remove the existing roof, they discovered that the decking on my roof was not up to code, and immediately contacted my insurance company in order to have them cover decking replacement. Due to the delay in insurance giving this approval over the phone, this allowed weather to catch up to them, so they completely waterproofed my exposed roof with new waterproof sheeting and tarps before the rain came, at no expense to me. Once the weather cleared and insurance approved the decking replacement, the roof was done quickly, safely, and in the highest quality. Due to the decking replacement, my satellite dish had to be removed and the original anchor points were gone. Scott, another excellent employee of Authentic Restoration, spent at least 2.5 hours on a Friday evening at my house trying to re-mount and provide the best signal possible. Since they are not equipped with the same signal finder the DirecTV has, we ended up having to call DirecTV to come out and remount, but Authentic Restoration reimbursed us for that service call. All in all, working with Authentic Restoration was an excellent experience. Chris, Scott, and their entire crew were great to work with, communication was excellent, and the end result was a beautiful and quality new roof. I would recommend them to anyone in need of a roof replacement, particularly if you think you may have storm damage.