Recent Review: Throughout the process, Microshield was professional. They responded quickly to our phone calls, were available for appointments to do the testing with little or no wait, and spent a good deal of time explaining what they were doing, what our results meant, and were open to answering any of our questions, not only about our water/mold issues, but also about general home toxicity and health issues, including what pets contribute (we have two cats). It's annoying and tiring for anyone to have to go through mold and water-damage remediation. It really helps to have someone who is knowledgeable and qualified to walk you through the steps, especially on the science end of things. Microshield met and exceeded our expectations.