M y Experience with Shaw?s Garden Center and Landscaping: Shaw?s Garden Center and Landscaping began my landscaping project in October 17, 2013. The job entailed irrigation system, two cobblestone paths, drainage system, appropriate grading, and landscape. He was professional and diligently worked on my lot until the end of January 2014. The beginning of February 13, 2014, he asked for final payment by text message. I responded by text asking him to resolve cobblestone pathway breaking apart, retained drainage issues, plants billed for but not on property, and charged for reused plants from previous job. He responded by text wanting to meet. He never came to meet. In May, July, and August, I made contact and they never came to finish the project. Now I have unacceptable and non-surviving plants, a cobblestone path which is un-walkable, retained water were drainage system was placed, unusable irrigation system, no growth of new sod, collapsed hill, buried junction box, un-mowable places on lot, a piece of lot not returned to grade causing water to flow toward my house. At this point, he will not return communication. Current Concerns to Address: 1. Plants Charged for but not planted 2. Plants used from previous landscape and charged for 3. Unacceptable or Non-Surviving plants 4. Collapsed Driveway Hill 5. Non Growth of new sod 6. Parts of lawn not mowable 7. Drainage Westside and Eastside retaining water for several days 8. Westside lawn not returned to grade 9. Buried junction box 10-12? on Westside 10. Cobblestone path not acceptable 11. Irrigation System not functional set up 12. This is not an inclusive list of concerns Line Of Communications: Feb. 11, 2014 by Text Message: Owner ? Boat dock built yet? Me ? No Feb. 13, 2014 by Text Message: Owner ? Have to figure out how you and me can settle. I can?t wait another month. Me ? Cobble stone not acceptable, Drainage holding water 10 days after rain, Landscape bill with plants not accounted for. Payment will come when we come to terms with issues Owner? When be at home so we can meet Me ? After 3pm today and next week after 3pm May 19, 2014 by phone: Me ? called Owner in am mail box full unable to leave message Me ? called Owner's Father and partner in am mail box full unable to leave message Me ? called office in am Owner's Mother said she would have Owner call me Me?called office in afternoon Owner's Mother said she would get a hold of Owner again. May 20, 2014 Text Message: Me? I tried to contact you via office & cell phone. You need to review & finish project. Please respond to my request to contact you. Thank you Me Owner? Its going to b Tuesday before I can make it up there. Im in the middle of a 5 job stretch. Owner Me ? thx May 27, 2014 Text Message (Tuesday): Me ? When are you coming? No Response from Owner May 28, 2014 Text Message: Me -When are you coming to finish project? Owner ? Yes I am waited 7 months on u so u can wait on me a couple of days. Sorry I have two jobs to do then ur or next. Owner Me? thx July 8, 2014 Phoned Owner: I had death in family and had to shut office down for two weeks. I have one job to finish and you are next. I will be there next week. August 4, 2014: Still No contact from Owner. Letter sent to the main office August 7, 2014 Text Message: Me- Last contact May28 via by me via text over 2 months. Please come finish the irrigation system. Please give me a date & time u r coming. Thx kk August 8, 2014 Letter: Letter sent to store front office. Letter returned b/c no mail box to deliver too via post office stamp. August 11, 2014 Letter: Letter mailed to P.O. Box ? Received no response August 19, 2014 Text Message: Me -The least u could do is finish the sprinkler system for which I have paid. You need to man up and do the right instead of avoiding the problem. No Response August 20, 2014 Owner's Father calls and asked when his son could complete the job next week. I responded saying he could come anytime. August 25-29, 2014 Owner never came nor was I contacted to reschedule. I wish I could submit pictures, so everyone could see the mess.