Recent Review: The work on the lawn was done promptly and professionally and looks neat. It is full of promise for a new, safe and friendly lawn, after a summer of head-high cow parsnips! At the time of this review, the new grass seed has not yet sprouted, and unfortunately a few weeds are coming up, but only a few. We worked with the company owner, Mike, on this project. He was always friendly and courteous when we spoke to him, but we had some problems with communication. At the beginning, he was late to the appointment to give us a quote, although he did call and arrive later that evening (when necessary, he has shown up late in the afternoon/evening, after the working day, to complete a task). The quote we received was the lowest of four for the work we needed done, and the contract he created was detailed. Once we had signed the contract, however, work was delayed for over a month because we had not understood that the company required a 50% payment before scheduling work (rather than on the first day of work, as we had experienced with other contractors). I called the company office 3 times over a month to ask when the job was scheduled to begin, and did not receive any response as to when work would start or why it was delayed. Finally, we called and said that we were about to withdraw our contract, since the company had been so unresponsive. At that point, the secretary determined that work had never been scheduled because we had not submitted a payment. Once we had made the necessary payment, the work was scheduled and completed within about a week, and we are happy with the results. Apart from a frustrating miscommunication, we had an excellent experience with this company.