I had been thinking pf getting solar panels for a while, but hadn't done all of my research. There are so many kinds of panels and so many companies from in and out of the state that it can be overwhelming. I had a knock at the door and a gentleman named JB Masters with 3D solar was asking if I were interested. Without any pressure of commitment, we had a discussion about it. I told him I wanted to do more research as friends of mine had solar panels and I had many questions. Over the course of 2 months Mr. Masters would stop by and casually sit in the backyard and discuss the research I had done. Still with no pressure. After 2 months of this I agreed and in short order 3d solar moved on the install process and JB Masters was there every set of the way. Coordinating installation and activation is between the City of St. Petersburg (permit), 3D Solar (Installation), and Duke Energy ( changing out the meter and acknowledgment to turn on the solar panels) is a bit of a problem. It takes some patience. It is not the fault of 3D Solar. Having Duke Energy come out to change the meter and send a letter to me stating that I can go live with my system could easily be considered frustrating. Luckily Mr. Masters told me this process would take up to 2 weeks and I was prepared. No Worries. There are bells and whistles with the system 3D Solar provided. Nest is a system that monitors runs my HVAC, wireless alarm system (basic: 2 doors), and smoke and CO2 detector. This was installed and is very helpful to schedule times for my air to come on and off. If there was anything I would criticize about about my experience it was a 2nd product that was installed. it is called Sense. It monitors all appliances and outlets in the home so that you can tailor your energy usage. It also tells in real time how much power the home is using and how much energy the panels are producing. I was very happy with it in the beginning but it loses it's connectivity and won't reconnect. Sense is a third party product and not part of 3D Solar. But I can't say I'm happy with Sense. 3D Solar is no longer using Sense in there installation package and I'm sure I will be able to get mine fixed or changed. Overall I'm thrilled with my experience with 3D Solar and especially JB Masters. As I said throughout this review he never pressured me, he was easy to contact and answered my questions. He made to whole process stressless.