I used R P Smith Plumbing about 3 times already and they are always punctual. Everything?s perfect, wonderful, except for on the price, they are definitely a ?B?, they?re not an ?A?. They are a little expensive. They are a little dry, because I am a little talkative and I like to be friendly, and they?re not quite as nice, they don?t warm up to you as much as I would like them to. But, that?s okay! I have used them 3 times, they have always been great!