Recent Review: They did a great job. They arrived on time and completed all job items in a timely manner. They moved furniture and other items as needed and put them back in place when finished. All I needed to do was show them the various areas listed in the quote and they went to work.
Recent Review: James was on time and professional. He removed all old grout in the shower, and he and his helper replaced 4 tiles. The shower is 17 years old and looks great. They took pains to level the floor under the replacement tiles, and matched the grout. The tiles were in the kitchen and the bathroom, and you cannot tell which ones were the replacements.
Recent Review: The job went extremely well. They showed up on time and did the job as agreed. They changed the color of the grout so that it is much darker and exactly the color that I had in mind. They also sealed the grout so it won't get dirty from all the foot traffic in the front hall. I will definitely call Mrs Grout again the next time that I need any cleaning or staining of grout.
Recent Review: My experience with the Grout Doctor was very good. They were on time, knowledgeable, and the finished product met our expectations. We will be hiring them again in the near future to re-grout our master bath tile.
Recent Review: The job went very well: Simply Grout cleaned the tile and the grout, then color sealed the grout on 1400 sq ft of tile. This is the second job Simply Grout has done for me; what I learned from the first job was--call Simply Grout! Don't wait to do floors last, do floors first! Simply Grout's Ryan and Donnie are prompt, professional, honest, and very hard-working: they completed three days' work in two days without cutting one corner. In two separate houses, my floors went from frightening to awesome. My 1979 floors look brand new thanks to Simply Grout. Not only would I hire them again, I did.
Recent Review: They cleaned and sealed the grout in the master shower, master bath and the tile floor in master bath. I had them come back a second time to clean and seal the downstairs floor grout and grout in remaining bathrooms. They were punctual, clean, hardworking, and efficient. Our tile looked amazing once they finished. It looks like I got brand new tile. I am very happy with the results.
I highly recommend this company. We are very pleased with the professionalism, eye for detail and friendliness of Juancho. He came in on a Saturday to meet our time schedule. We surely hire this company again!!!!!!
- Geerte G....
AAmerican Air Conditioning & Restoration, LLC
Excellent job. Shane was extremely helpful, did a great job on cleaning our tile/grout, and is an excellent representative of American Cleaning and Restoration. I would definitely use them again and would certainly offer myself as reference if needed.
- Michael W....
INSTALLER SUCCESSFULLY REPAIRED GROUT LINES AND BROKEN TILE. ALSO MADE EXTRA EFFORT TO FIND REPLACEMENT CERAMIC TILE TO MATCH COLOR AND SIZE OF EXISTING SHOWER TILES. AN APPRECIATED EXTRA EFFORT.
- Wendon H....
Prompt attention to request for estimate, team arrived for work on time and completed work in estimated time. Finished work was in "like new" condition. Work completed was done at the estimate price. Very satisfied.
- Gail G....
AThe Grout Doctor
He arrived on time, did a very professional job and the result was to our complete satisfaction, as the master bath area looked like new when he was finished.
- Robert N....
We met with Greg a couple of times for estimates as we tried to decide what to do with our floors. We were pretty certain they had never been professionally cleaned before. Greg was very accommodating and gave us a fair estimate. We went with Sir Grout and are very happy we did. On the scheduled day, Hector arrived promptly at 9 and explained to us what he was going to do. This was a large job and was going to take approximately 1 1/2 days. For the color seal, Hector laid down 4 samples and let us choose which we liked the best. This was very helpful! We picked a color seal and the floors look 100% better! Hector worked this job basically by himself and was very professional. He took care of everything: moved some furniture himself, cleaned the floors, scrubbed the grout. laid the seal (fixed some chipped spots we had as well) on his hands and knees, and cleaned up after himself. I was very impressed with his work ethic! I am very pleased with the work and am very happy that Sir Grout did this job! I would hire them again!
- Margaret L....
CThe Grout Doctor
This review is mixed because I was happy with a lot that was done, but the end result was a lot of work that had to be done on my part. I called to get an estimate on replacing the grout in our bathrooms and they were able to come out that day. The owner came through, gave an estimate and we told him to go ahead and do the work. He had 2 people come in that afternoon, and they did a good job in the bathrooms. One of the employees noticed dirty grout on our floor tiles throughout the home, and explained the process they go through to clean that also. I was not happy with the discoloration of that grout and told them to go ahead and do it. They proceeded to apply a colored sealant to the grout throughout the house, and it made a huge difference. That was when things started to go bad. They mopped the floor multiple times to get up the excess sealer, but there was still residue on the floors. I asked about it and they told me I could mop it the next day and it would all easily come up. Long story short, I spent the next week on my hands and knees scrubbing with a brush and cleaner getting all the residue off the tiles. I did not call them to fix the issue because all the furniture had to be moved when they did the initial work. They put the furniture on the lanai, and there was a large mark going across the floor from where the furniture was scooted. Additionally, we had recently moved into the home, we had other things going on that I just did not feel confident in them coming in to correct the problems with all the other activities going on. They were very nice, personable, and the owner even gave me some solution for subsequent ongoing cleaning/washing the floors, but with the residue left on the floors I could not in good conscience recommend them or ask them to come back again for any service.
- Lewis W....
AAmerican Air Conditioning & Restoration, LLC
Cost was half of what Sears wanted just to clean and seal tiles. Work was done timely and in a professional manner. Floors and grout look like new.
- Richard A....
AThe Grout Doctor
Bill and Allison did an excellent job. They professional, pleasant, and went above and beyond. Highly recommended.
- William V....
From the initial phone call to set up an appointment for an estimate, to the final contact regarding the quality of work, this was an A plus experience. Debbie showed up on time,helped us figure out which work was the most important to do, and what might not be. The estimate was provided with a breakdown for each area, so we could decide how to proceed. I felt totally comfortable with the people who worked in our home, and the rooms look wonderful. The workers were on time, courteous, communicated well, and were careful with our home and pets. The estimate was accurate, and I would recommend this company without hesitation.