Recent Review: We recently had CPVC pipes installed throughout our entire house to replace the original copper pipes, which were prone to pin-hole leaks. (DSI did not do that work. I wish that they had, but I wasn't aware of DSI at the time, and I wasn't an Angies List member.) The plumbing company we used didn't provide drywall repair services, so I had to locate someone else to do that work. Around that time I went to a local hardware store to buy supplies for a small job I was going to do in my house. While I was there, David Spence (of DSI Roofing) took time away from his shopping to come to my rescue when he saw that I was struggling to obtain qualified assistance from the store's staff. Using his finely honed diplomatic skills he managed to break through my frustration and make me listen. I took David's advice and business card, and then went home thinking that maybe I'd just met someone who not only could repair the holes in my walls but also install the set of front-doors I'd just ordered from the hardware store. Within a couple of days I called David and asked if he would come out and provide an estimate for the two jobs. Both David and his manager, Kevin, came out for the estimates. Both were easy to talk to, and both actually listened to what I had to say. I could tell that communication with this company was definitely not going to be an issue. On the day the work began, David and his crew arrived at exactly the time David said they would. This was a very pleasant surprise, as was the fact that he brought an army of people with him. David and his army completed the work in much less time than I'd anticipated, yet they never seemed rushed. I was kept up-to-date throughout the job, and always by either David or Kevin. I was given ample opportunity to review the work at various stages, and then of course at the end before all the workers left. As I'd said, I knew communication with this company would not be an issue. But the amount, and quality, of communication was very surprising. These reviews and conversations not only simply kept me up to date, but they also helped to educate me about the materials and workmanship being used, all of which alleviated any concerns I might have had (though I had none) about the value I was getting. Once the work was completed, DSI didn't just grab their equipment and run. No they vacuumed and swept too. They didn't simply ask if we wanted them to clean up, and others have done to us, they just did it. From beginning to end our experience with DSI was pleasant, professional, and full of nice surprises.