Recent Review: It went very well. I decided not to get the tankless water heater based on research I did on the Internet which indicated that the payback period was very long. Part of the reason is that I would need a lot of gas line installed which greatly increased the price of the project, and electrical work. Busto never hounded me to have the work done; a sign of a true professional. I would definitely call them in the future for plumbing needs.