Rene is great! During a time of great chaos and loss in my life, my home became a dysfunctional, cluttered mess. I needed and wanted support in getting my home back to a more livable place. I had just found it all too overwhelming to do by myself. In the first visit, Rene assessed the condition of my home. We talked about how things got the way they were, she shared a bit of her philosophy and process, and we set a date to begin. Days before she arrived, I had emailed Rene and told her that I was feeling anxious and tense about beginning. She was very responsive and reassuring. The first room we tackled was my livingroom. It was by far the most lived in and most cluttered room, although none of the rooms were great. She took some quick "before" pictures and we began. It was so difficult for me, I was barely able to speak. Rene was understanding, calm, and offered suggestions as we embarked on what felt like "mission impossible". She was great at taking over tasks that didn't require my decision-making while I continued working on decisions like throwing out, recycling, giving away, or moving things to their correct room. At one point she asked about throwing out what appeared, to any normal person, to be a worn out cat toy. She knew I no longer had my cat, or any pet (part of the many losses of this past year). A bit later I couldn't stop crying. I was still cleaning and deciding, but crying. Rene gave me a hug and let me process the pain of having lost my cat, which was tied to my frozenness around some of the junk in my space. We sat down and she listened to me as I talked about the pain that was interwoven with clutter. After awhile I was able to get back to it. Rene was able to pick up on how I thought about things, where I put things and was able to help make headway with items that just hadn't made it onto shelves, or into the place they belonged. Rene took 8 bags of stuff to donate, bringing me back the receipt. At the end of our time together she took "after" pictures, and sent them to me by email, so I could see the work we had done. The room wasn't perfect, but quite livable. After she left, enough "weight" had been lifted for me to finish the room on my own. The next area we worked on was the kitchen, which was much less emotionally charged, but was just as tiring. I was also feeling ready to relieve myself of several bags of books from another room (which she took to donate and brought the receipt back when we next met), and began on a corner of a storage space. Rene did tasks that didn't require my decision making (sweeping the floor, wiping clean areas of the counter, taking out garbage and recycling, etc). I think Rene's gift is figuring out what you need to move forward, and unobtrusively being part of that process. I haven't needed as much direction on "how to" as I have needed emotional support and a partner in the process. But, with each room and each type of clutter we tackle, my strategies for moving forward and coping with the emotional weight of that clutter have shifted, and Rene has shifted with me. Between the kitchen visit and the office visit, I was able to straighten out the master bedroom and bathroom. Enough "weight" had been lifted off of me to begin thinking about and dealing with those spaces without her. The last visit we have had together was the office. The office literally lacked a clear walk path or visible horizontal surface that morning. She didn't see it in it's worst on that day because I was able to start the process before she arrived. I moved stuff off of my desk and into a big plastic storage bin, and removed some larger items off the floor. This gave us more physical room to function. She acted as my "shred master". I hate shredding! I was able to plow through the big plastic storage bin of paper and "stuff" that had lived on my desk for over a year, clear off the floor and even emptied some files that had stopped being useful. At the end of this visit, she had filled half my 90 gallon recycling can with shredded paper and other recyclables. She took away 2 more bags of stuff to be donated. I now have a functional desktop and most of my floor back! Maybe I'll get to the two piles of paper on my floor before her return. In total, Rene has spent 13 hours with me, encouraging, suggesting, supporting, keeping me focused, and just digging in and helping move stuff out of the house. She reminds me of what my goals are when I lose focus, and somehow manages to do it all with a smile. With her help it has gotten easier with each room we tackle. That said, I think this is the more superficial level of decluttering and organizing for me. I think that as I dig deeper into the clutter I will need, and want, Rene's special brand of support and encouragement to really move past the frozen bits of pain that got locked into place with the junk. The stuff is not really the issue, it's the emotional mess that's behind it. Rene is great at helping with all of it.