Prompt, professional, courteous. Called to inform us he was on his way for both quote & install appointments. Followed up with quote within a few days as indicated. Very knowledgeable, cleaned up throughout install. Despite a booked schedule, worked us in on a Saturday morning. Installed previously purchased storm door, extended threshold of door & added door trim in order for storm door to be properly installed, caulked & replaced weather stripping, and repaired back door that had some minor wood rot at base from water damage. 1 year install warranty. Couldn't be more pleased. Highly recommend!