Reviews in San Antonio to Install Retractable Awnings
CSOMBRILLA SHADE COVERS
I'm wishing now I'd gone another direction. We had the shades installed almost a year ago, after having shopped for months. Sombrilla was about $5K more than Sunesta, but I was able to get lights and drop shades (Sunesta didn't have quality lights available at the time). After paying in full for the shades, they took around 60 days to come in (more than a month longer than promised, and I was following up virtually every week on my own - they weren't updating me). They blamed it on the factory. They finally installed everything but from the beginning, the shades didn't fall correctly. After several calls and follow-ups, they finally came back out and identified the need for a larger canister to hold the shades - what was ordered originally was too small. Again, it took about 6-8 weeks for them to get the new parts in. I finally found out because I kept following up. They profusely apologized and assured me that they would call me "next week" to schedule the replacement. They never called. Another 3 weeks passes and I follow up. I schedule a time about 2-3 weeks out where they have availability as do I. They confirm a week out they'll be here between 8-11am, Thursday. Thursday morning comes and I call them to get an ETA. "Oh, I'm sorry - we should have called you. We won't be able to come today." This last repair is going on 4-5 months or so. I really stopped trying to keep track. Workmanship when on site = 9; Responsiveness to calls = 8 or 9; Empty Promises = 10; Everything else (e.g., follow-up, timeliness, keeping schedules, fulfilling promises = 1-2).
- Theodore G....
Akyle construction co
As I have said in previous reviews, I am NOT related to Mr. Kyle, but you would think so by the glowing reviews I give his company. He and his men showed up ON TIME, FULLY PREPARED to do the work, and COMPLETED THE PROJECT ON TIME, and without any hassle. This is SO refreshing it is almost unbelievable. As I write this, I am getting ready to write a very negative review about a landscaper who should NOT be allowed to be in business in Texas or any other state. He was supposed to be here at 9:00 a.m. and when I called him at 9:30 a.m., his text response was, get ready for this..."I'm having breakfast, I'll call you shortly." I would have told him to forget it, but the only reason he was coming to my house is because last October he put down $3,000.00 of sod and about 1/4 of it is like brown hay. I can't even begin to tell you how angry I am with this so-called landscaper. Getting back to Kyle Construction, he is a 'keeper'... I keep his phone number handy for any/all projects large or small. He always has time to work with you.
- John M....
DAWNINGS & SIGNS BY SOMBRILLA
It started over a year ago. We're still trying to get it right. The original order was delayed 60 days. Every new part takes 30-60 days. They don't call you, you call them. They forget scheduling. Once they do send people out, the employees are generally good. Don't be fooled by getting to speak to the (franchise) owner. I'm fairly certain that's where the problem starts.
- Theodore G....
AEquinox Louvered Roof South Texas
Luther Burnham was very helpful and kept me informed throughout the process. He took down the old awning; measured for the new screen; went through the available color schemes for the columns, rails, and screen; ordered the screen; scheduled the installation crew; installed the columns and roof supports; and took care of the electrical. From order to installation took longer than we all anticipated, however, all delays were related to the shipping of the sunscreen to the house. The first sunscreen did not arrive on the date it was scheduled and when it did arrive it was damaged. As a result, a second screen had to be made and a new installation date scheduled. Once the screen arrived, it was efficiently installed and the staff provided instructions for operation. Luther came out after installation to ensure my satisfaction with the installation and that I was happy with the screen, especially since the sunscreen was his suggestion. I am really happy with my sunscreen and would definitely recommend Equinox and Luther.
- Bonnie H....
Provider gave free estimate and discussed planned usage to help determine what features would be desired and what would be required to install awning. He was on time for estimate and installation visits and installed awning very professionally and efficiently. Awning is a very welcome replacement for patio umbrella previously used to shield people from sun and rain as they wait to be helped. The awning is a blessing and we would definitely use his services again! The whole process was quick and easy and we are very pleased with the product and service!
- Susan M....
FSOMBRILLA SHADE COVERS
We hired Sombrilla (note that they go by different names) to install 8 awnings at our business in May 2017. We paid $13,000 down. It is July 2019 and Sombrilla has only installed 2 awnings and they refuse to repay us the down payment less the cost for the 2 awnings they installed. We will be suing them. Avoid them at all cost. They are legitimately criminals.
- Jacob W....
FAWNINGS & SIGNS BY SOMBRILLA
We hired Sombrilla to install 8 awnings at our business in May 2017. We paid $12,000 down. It is July 2019 and Sombrilla has only installed 2 awnings and they refuse to repay us the down payment less the cost for the 2 awnings they installed. We will be suing them. Avoid them at all cost. They are legitimately criminals.
- Jacob W....
Came in as scheduled and installed the awning in about two hours. Spent about 30-45 minutes going over operations, etc with much detail. Very friendly and outgoing. Would highly recommend his services.
- Denise T....
I had used another provider in the past, and when I went to them again they told me that they did only commercial work and recommended Alamo Awning to me. I have been happy with them. The gentleman came out and measured, and I gave him a 50% deposit, which I?m not sure I would have done had it not come as a recommendation. He delivered the awnings and installed them last week, and I made the final payment. He delivered what he had promised. The job turned out very well, and I have been very pleased. The price wasn?t a bargain, but I realized that the cost had gone up in the last few years. I would rather pay more for something that I don?t have to have them come back later than to pay less and have a bad job on my hands. I would use them again in the future if necessary.
- Lise L....
Canyon Lake had to repair an awning that was poorly installed by another company. He was on time, very professional and just overall did a great job. He got the job done in a timely manner. I would definitely hire him.
Business Description: Founded in 2006, we set out to provide homeowners throughout the Dallas-Fort Worth area with high-quality, efficient, and affordable home remodeling. Over the years, we’ve grown and transformed our exterior remodeling business into one of the most trusted Dallas-Fort Worth, Central Texas & San Antonio home remodelers. We have now installed over 100,000 windows in homes just like yours. As an industry leader for over ten years, we know the importance of providing customer-focused service. Not only do we offer exceptional USA made products for your home; we also provide efficient service. In fact, our windows are custom-made for your home, which means we are able to install your new windows sooner than any other Dallas window company. Please CALL for Showroom Hours. Also located at Window Expo-Central Texas 2548 Shell Road Georgetown, TX 78628 & Window Expo-San Antonio 4332 Tejasco Drive, San Antonio, TX 78218.
Recent Review: The team that was on property, which was led by Tim were all punctual, timely and provided quality work. They cleaned up and replaced items that were moved prior to them departing. The quality work also was recognized as the jobs were detailed and completed in a timely fashion. I have had Alamo Handyman perform jobs at our home on several occasions and will continue to refer them to family and friends. We pay a little extra for jobs completed but it is well worth it knowing they will be punctual and timely in completing the jobs and with quality work. Tim has always been great to work with.
Recent Review: Being from England I know a high-quality retractable awning when I see one. I moved to Chicago from the UK and decided to install a retractable awning at my house. I looked at many reviews on this website and others and came to the conclusion that a retractable awning from [*** Link removed ***] was the obvious choice. Installed now for 4 1/2 years and have not had a single problem with it and don't expect to. We love it and use it frequently in the spring and summer months. My wife and I have only praise for the gents at Retractableawnings.com and commend them on offering high-quality European products, providing great service and a terrific 25-year non-prorated warranty. Cheerio Landon K.
Recent Review: I have hired Bill Clark on two different occasions to replace my roof due to hail damage. I can truly say that any time I need a roof done I'll call Bill. He does the job right the first time. I trust Bill with all my roofing projects 100%. I have never had any problems with the roofs he has put on my home. I can rely that the job is done right the first time.
Recent Review: First Place Windows replaced all of the windows in my home. The price was the lowest price that I found. The work was completed in 2 days. They did an excellent job. They cleaned up as they went. We are very pleased. As a matter of fact, we were so pleased with the work that they did on our windows, we later had them come back and install our insulated patio cover which we are also very pleased with. We would highly recommend First Place Windows to anyone who wants to replace their windows or install a patio cover.
Recent Review: The pricing was extremely competitive but they made it even more so by increasing the size of the structure: Thus, based on this, their reputation, Kyle [ShadePro Associate/Representative] and other structures of theirs I physically looked at, I went with ShadePro. The install was a full day from start to finish. The team was awesome in that no detail was overlooked. They were professional from start to finish. At the end of the day they cleaned up everything and left it immaculate. They even cleaned the metal supports such that they shined. The temperature was [wet bulb] at least 100 degrees that day. I would hire them again and recommend them to anyone.
Recent Review: Both my wife and I found the entire experience in working with Jason Ratcliff and their staff at Cover TimberWorks wonderful. From start to finish, the attention to our needs and delivering an on-time finished product was conducted in a very friendly and professional manner. They took care of the entire approval process with our HOA buy delivering the required drawings with dimensions prior to construction. Workers were punctual, courteous and professional in every way. I would definitely recommend Cover Timberworks to anyone looking to install high-quality patio covers, arbors or pergolas.
Recent Review: It was a great experience from beginning to end. City was low bidder. We were in touch all the way about: what was wanted, date scheduled for the work, workmen arrived promptly and the work is beautiful. City had put in my privacy fence and I was so pleased with the quality of the wood and their work that I invited them to bid on the patio cover. I couldn't be happier.I j. Mckinney
Recent Review: I found the site over the web and contacted thecompany. From pictures sent via email, they helped me decide on size, and design elements and promptly sent me referrence since they reside outside my area. The item was made, shipped and damaged in transit and they took care of details of returning item to them, dealing wiht the insurance company, correcting the issue, keeping me up to date in the process and remaking the awning and getting it back to me. They supplied detailed instruction to my contractor for installation and were available via phone for consult during the process. I am very pleased.
Recent Review: Provider gave free estimate and discussed planned usage to help determine what features would be desired and what would be required to install awning. He was on time for estimate and installation visits and installed awning very professionally and efficiently. Awning is a very welcome replacement for patio umbrella previously used to shield people from sun and rain as they wait to be helped. The awning is a blessing and we would definitely use his services again! The whole process was quick and easy and we are very pleased with the product and service!