Recent Review: Scheduling the service on the 11th of March went very well. They even offered evening service, however I needed service 11:00 to 1:00 the next day. They scheduled me. The only issue from there was when they called at 8:00 this morning to see if I wanted someone out sooner. I loved the fact they made that offer, but if needed to keep the original scheduled time. Then, about 10:30 am I got another call from a service agent telling me I was not going to be able to get service today. I informed the lady that my service was already scheduled and confirmed and I expected service. She argued with me and said I did NOT have a confirmed appointment. I told her I had email proof. She said they were behind scheduled and would do what she could. I was pretty hot. Then about 30 minutes later, I received another call from what sounded like the same girl, confirming my appointment. When I said I believe I just spoke to her but maybe she just made a mistake, she denied it was her. Regardless, the plumber, Randell Nunn came out about 11:15. Randell was very professional, he replaced my garbage disposal. He even gave me a discount! He was very informative as well.