Recent Review: Most of this job went well - I've used this company before with outstanding result. Most of the work was completed satisfactorily. The only reason I gave a C rating for quality is because the handyman Toby didn't tighten the green wires in the thermostat after relocating the device which caused my A/C to quit working. Without knowing the cause, thinking the outage was coincidental, I called an A/C company after hours to fix the problem once I realized the A/C was out (the A/C tech arrived as the handyman was leaving around 6 pm.). The A/C repair person ran some diagnostics, located the problem and fixed it. Also, Toby forgot to get the white spray paint for the porch rails while at the store so on his own time, he returned to the store & got the white paint. When he was finished, he informed me that he didn't use the spray paint due to our cars parked in the nearby driveway (though he could've asked me to move the cars) & instead used paint that needed to be brushed on that he had in his van though the color was off white vs. white. However, the finished rails, though not a high gloss nor the color I had wanted, still looked OK. So, he did try and make good for forgetting the paint during his initial visit to the store. He also left three pieces of equipment behind; a drill upstairs, a saw on my dryer, and another piece of equipment, all of which I rounded up and returned to him before he left. Toby was accommodating as he fixed a desk lamp (simple fix to tighten base) and attaching two pencil holders inside the secretary desk, neither of which was on the original order. Overall, I was pleased with the work he did but not happy about the thermostat and A/C issue. Dispatcher Genevieve followed up with my complaint, saying that she would've normally sent an electrician for the thermostat relocation and made sure that I was reimbursed for the A/C repair invoice upon receiving proof of this transaction . Despite this occurrence, which I consider an anomaly, I would still recommend this company and will use them again in the future.