The whole experience with Donny was truly amazing from start to finish. We entered this, our first rennovation project, with much trepidation. In fact my husband said he would rather just move than "deal" with it. We called several contractors, names that we had collected from seeing rennovation project signs in our neighborhood, and Donny was very quick to respond coming by the next day and providing a preliminary quote a few days later. Once we had plans firmed up with the draftsman, Donny's final quote came in almost 10k less than several others. I wasn't sure if that was a good thing, so I cold called my neigbhor on the street over who had used him. She couldn't say enough great things about him, and she has done a lot of rennovating in her life. She had used him for her last three projects and said she would never work with anyone else again. She had originally gotten his name from someone else in the neighborhood who had told her the same thing. Not only was his quote lower, but his allowances (something I had been very naive about, but luckily figured out before I picked the wrong contractor) were also MUCH better than some of the other quotes, which allowed me to stay on budget from my end and at the same time pick out nicer fixtures, carpet, etc. Donny has been doing this a long time, his whole family is in this business, which means that he has weeded out bad subcontractors over the years. He has literally worked with all of these people for years. I counted 14 subs on my project (yeah, you don't want to try to do a contractors job yourself, I promise!) and they were ALL extremely polite, respectful, timely and cleaned up when they were done. When I was told someone was coming at 8, they were there at 8. The relationship he has with the subs has an even more important advantage, he knows exactly what it will cost him to do a project. We had NO surprises with our bill, no overages from him! I can't tell you how relieved we were as we had friends in Chapel Hill who ended up with a huge overage that they had no idea was coming! Donny is also extremely patient and incredibly attentive, he always kept me updated with what was going on and what to expect, inspected everyones' work at least once a day, contributed long hours of his own on the project, provided me with critical suggestions on how to improve the project as well as how to save money without compromising quality, and always responded to my texts either immediately or within a few hours. He also provided me with valuable opinions in areas where I just didn't have enough experience to know what I wanted. The entire project looks amazing and was completed perfectly on time! Honestly my experience was as close to flawless as it gets. We will definitely be using him again - and just like my neighbor told me, I wouldn't dream of using anyone else!