Recent Review: We had damaged carpet in a second-story hallway that needed replacing. We decided bamboo would be easier to care for. Because the subfloor was 1/2 in. plywood, code required a floating floor. Nelson knew exactly what to do, from removal of the old carpet and padding, to the painstaking elimination of squeaks, to cutting back door frames and the complete installation with new padding and the floating floor. He actually showed me how to do it, as I volunteered to be helper. We spent one entire day just on getting squeaks out. The floor is still performing well 3+ years later. Nelson is a very conscientious contractor. He doesn't cut corners and his work process is about the most transparent that I've ever encountered. You can ask him anything, and he will explain it so you understand perfectly. He doesn't lie, ever. If he has a problem or can't do something you will be notified. If there is a factor going in your favor, such as using existing materials, etc. you will get a consideration. He's a very rare type of contractor.