Set up appointment with Scott for estimate. He showed up two hours late and had non constructive attitude to address problems. Send me a quote with reasonable prices about 10 days later. Based on some other reviews, I decided to give him a try and scheduled a work order appointment. Their technician scheduled for 9am, called two hours later said he would be at house at lunch and never showed. Late afternoon, called and said he could come and I said it was too late for that day. Tried to reschedule a few days later, same bad story. Said they would send someone next morning and no one shows with no call or follow up.