Contacted Stevens in March 2008 to replace an existing porch and change out our front door. Two weeks later, contractor came out to survey the site. Was promised estimate in 2 weeks. After several calls, finally received a verbal estimate in six weeks (mid-April). One month later (mid-May) we finally had a face-to-face meeting where a contract was signed, stating the work would be complete mid-June. Mid-July the work was finally started - again after several calls and emails to "motivate" the contractor. The crew disappeared, leaving the work incomplete. In fact, the support columns which held up the roof above the new porch were misaligned and the moulding on top and bottom overlapped the perimeter of the roof and deck - looked horrible. There were several excuses and reschedules that took place over the summer and into autumn. These included: a death in the family, crew car accident, door on back order, door frame low quality-had to be re built, there was a rain storm that took place, scheduling conflict leaving another project unsafe, the carpenter they usually use was not good at doors so they need to schedule their "best carpenter", scheduled the best carpenter, but didn't put it on the production board... It is now mid-October and I have an incomplete porch and still no door. Tired of staying home from work with no shows, no return calls, and seldom returned emails. I just fired the contractor, and am now working to get my $1,800 deposit back. Even after a phone message and email stating they are fired, no response after four days.