We LOVE these guys! We wanted to refinish our boring junk-filled cement basement into a play area for our new baby and an office area for myself. The basement was basic cement with a separated climate-controlled room for storage. We wanted to get rid of the room, open the entire basement up, enclose the utilities into their own closet, and drywall/carpet everything, all before the baby arrived. Within a day of contacting them, RWL returned my call and made an appointment to assess what needed to be done. We showed them basically what we wanted and they helped design the final product. They estimated the work would take about 4 weeks and that they could start in early May, which was good because the baby was due in the beginning of June, in ~5 weeks. From the day they started till the day they finished, they were professional, reliable, and overall just awesome! They would arrive around 8:30/9 every morning and work till they finished their tasks for the day. In the morning, they would tell us exactly what they were planning on doing for the day, and before they left, they'd let us know what they planned on doing the following day. If there was a day they weren't going to show up, they would tell us in advance. If there was ever something we needed to do on our end (e.g. pick out paint color or carpet), they provided all the resources we needed in order to make our decision (for instance, they had their carpet guy come to the house with samples and we had the carpet picked out and ordered the next day). This was super important given our compressed time schedule and the fact that I was not very mobile. The RWL guys themselves were all super friendly, happy, and genuinely enjoyed working. They didn't dally around chatting but were super efficient and did the job really well. I enjoyed the days I worked from home because I could hear them laughing and sometimes singing. I adored this!! I was never worried about leaving the house with them there. If they needed to bring in subcontractors (like for the electrical, plumbing, and floor refinishing), their people were highly competent and reflected well on RWL themselves. There were a couple times we changed our minds and altered/added to the project and they accommodated our requests with no issues. If I had to find one negative, it would only be to say that it took them 4-5 weeks to get us the quote instead of 2. This put us super close to my due date and caused a bit of stress as to whether or not the project would be completed in time before the baby was born. But once they started working, they finished quicker than expected (even with our changes) and the baby was born the week after they finished. :) My husband and I were very happy with RWL and would hire them again in an instant. A+!!