Portland Pool Liner Replacement

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Business Description: For over 50 years, Neptune Pools has maintained its reputation as a leader in Oregon swimming pool construction, delivering high quality service and expertise for custom inground gunite pools and gunite spa installation throughout Oregon and the Northwest.
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Business Description: Father and son business with over 40 years experience.
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Business Description: Aqua Care Pool & Spa Service & Repair provides first-rate pool services and spa repair in Portland, Oregon. You can count on us to respond quickly to meet all of your pool, spa, and fountain service needs. Our family owned and locally operated pool business has been providing customers like you with dependable service and quality products for more than 35+ years.
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Business Description: Our company began as Hot Water Doctors over 35 years ago, the original wooden hot tub builder in the area, and a complete hot tub and pool service company. Our retail showrooms were previously known as Spa Outlet, while our stove and fireplace service division was Northwest Stove Specialists. We thought it best to bring these names and branches of service under one new name, so that you, our customer, could identify us and the complete range of products and services we offer, more easily. Haven Spa Pool & Hearth offers three locations in Clackamas, Aloha and Vancouver, along with a complete service department, and a reputation for being the area's most dependable and recommended dealer of spas, pools, and hearths. Offering the best brands in hot tubs, pools, wood, pellet and gas stoves and fireplaces, we offer complete sales, installation and service for everything we sell. Haven Spa Pool & Hearth has a long tradition of providing our customers with exceptional value and a great experience with each and every one of our products. We strive to provide outstanding service to our customers, earning the trust you've placed in our company, and giving you the confidence to recommend us to your friends and family. We are committed to constantly improving our products and services, creating the high value our customers deserve, and have fun doing it! Come visit one of our showrooms and see how we can help "Create a Haven in Your Home."
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Business Description: OWNER-OPERATED. USES SUBS FOR ELECTRICAL, CONCRETE & GAS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. SERVICE FEE APPLIES. MAY CONTACT THROUGH E-MAIL.
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Recent Review: Overall, it went OK, but it was a bit of a hassle dealing with the sales staff who didn't get what I was trying to do. I booked a month in advance to have the liner installed. Because they wanted to charge me twice as much if they had to install the liner while the deck was still there, I had the deck removed. They were two days late installing the pool liner than the date we had agreed on, but projects always go that way and we worked around them. The crew installing the liner did a great job. They changed out the liner just fine. That went great. But when we developed a problem with a hose leak for the pool and asked if they could help, their answer was "we have a $29,000 project to do" implying that we weren't important enough to help. Bottom line: They're a bit difficult to do business with, so bring your patience. Their customer service is really uneven. I dealt with at least two different people to just buy the liner. Getting on the schedule to install it was 10-12 phone calls back and forth with 2-3 different people. It was unnecessarily difficult. I had the feeling they really didn't want our business. But in the pool business, there is only one season! So maybe they're just really busy and you have to wait your turn.
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Recent Review: They come about 3 or 4 times a month.
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Recent Review: We have been using him for 3 years. He is reasonable; not excellent. He wants to keep us as a good client, so he does his best. My husband likes him, so he stays.
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Recent Review: It went just fine. They were terrific. It was excellent. Everything got taken care of by them.
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Recent Review: They do a good job. They came out within a few days. I use them on a monthly basis. They were professional and on time. They gave us a fair quote and what I was going to get. Then they were there to do the work. They are reliable.

Reviews in Portland to Replace Swimming Pool Liner

FNW Vinyl POOL BUILDERS
where should I begin? Randell is lousey. He is unresponsive, completely unprofessional and unreliable. He came out, gave us an estimate after 6 calls and then said he would do the work and start the next day. He made an excuse as to why he couldn't come that start day and came a few days later. The items we agreed on for him to order to fix the pool were ordered along with things WE DID NOT AGREE TO HAVE ORDERED in fact we told him we didn't want them and if he needed to order anything else he was to clear it with us first, which he did not and did any way. Needless to say he ended up abandoning the job. Terrible contractor who thinks just because he is one of about 3 pool contractors in the area he can do whatever he wants.
- Karen M....
BCLASSIC POOL & SPA
Overall, it went OK, but it was a bit of a hassle dealing with the sales staff who didn't get what I was trying to do. I booked a month in advance to have the liner installed. Because they wanted to charge me twice as much if they had to install the liner while the deck was still there, I had the deck removed. They were two days late installing the pool liner than the date we had agreed on, but projects always go that way and we worked around them. The crew installing the liner did a great job. They changed out the liner just fine. That went great. But when we developed a problem with a hose leak for the pool and asked if they could help, their answer was "we have a $29,000 project to do" implying that we weren't important enough to help. Bottom line: They're a bit difficult to do business with, so bring your patience. Their customer service is really uneven. I dealt with at least two different people to just buy the liner. Getting on the schedule to install it was 10-12 phone calls back and forth with 2-3 different people. It was unnecessarily difficult. I had the feeling they really didn't want our business. But in the pool business, there is only one season! So maybe they're just really busy and you have to wait your turn.
- Elizabeth S....
BRICKY POOLS & SPA
WE WENT IN TO THIS COMPANY TO FIND OUT ABOUT GETTING A NEW LINER AND CHEMICALS FOR OUR POOL. THE GUY THAT HELPED US WAS VERY FRIENDLY AND VERY HELPFUL. HE MADE THIS TRIP TO THE STORE VERY PLEASANT.
- Tina T....
FDon Herron Pool Service
This vendor used for weekly swimming pool service was unreliable and not thorough. Often would not show up on any given week. Did not take care of all of the pool's cleaning requirements. Didn't notice the pump was not pumping properly. Left gate and switch box open frequently. Threw thermometer out along with leaf matter. Continued charging for service after canceling.
- Viktors B....
ABULLDOG POOL & TILE CLEANING
They do a good job. They came out within a few days. I use them on a monthly basis. They were professional and on time. They gave us a fair quote and what I was going to get. Then they were there to do the work. They are reliable.
- Danna G....
ATHE POOL & SPA HOUSE
I have been using them for the last 3 years. They basically do maintenance but sometimes they do other work as well. They do maintenance on the pool and they have also replaced our filler cover and winter cover. They are very responsive and their workers are conscientious. If we have a question they usually answer within a day. If you call the office somebody would call you back and if you have any complaints they address it right away. They price is cheaper than the other companies.
- Mary O....
FGEIGER POOLS & SPAS
When I called, I left a message on a voice machine. About a week later, I got a call back and I was not home when they called, so they left a message. In the message, it said to call him back on his mobile phone. I did call back the mobile number and left another message. 3 weeks have now gone by and they have not called me back.
- Brian V....
APOOL WORLD INC
The work has been excellent. We couldn’t be happier, these guys are first class. The guy that runs the place, George, is a very nice guy and I enjoy doing business with him. I would use him in the future without a doubt and I would happily recommend to anyone.
- Phil H....
AHaven Spa Pool & Hearth
This was an excellent experience from beginning to end. They were professional, responsive, prompt and friendly at all stages of the job - from the person who answers the phone to the guys doing the job. I would definitely call them first if I have any other pool service needs.
- Teresa B....
AMETRO POOL & SPA
They worked with me over the phone to determine the make and model of the pump, ordered it for me, and then referred me to another pool service company to do the installation. Working with them was extremely easy, and I was very pleased with the installer. I never met them in person, but I would recommend them to anyone who has a pool.
- David B....