Recent Review: Matt is a no BS sewer scoping guy. If he sees a root poking into the line, he will recommend the line is replaced but he has no apparent kickback relationships with particular plumbers so you feel like you are getting as objective a perspective as possible for your money. He also checked our property for a heating oil tank and didn't mind me hovering over his laptop recording device for the entire process.
Business Description: Thank you for you interest in Mt. hood septic. We offer septic system inspections, system repairs, Tank replacements, pump and float replacement and much more. Don't have a septic system? We can still help. We also offer lateral inspection for home owners and business, drain cleaning and repair and replacement of your sewer line. We and licensed bonded and insured through Oregon contractors board and Oregon department of environmental quality. We are nationally licensed certified inspectors and Oregon licensed DEQ installers and maintenance providers. With our high end equipment and professional staff there is no job to big or to small we can not accomplish for you in a timely manner.
Recent Review: The crew who showed up to do this work was surly and irritable. They were poorly equipped. The lift on their truck didn't work. They had no hand truck with which to move the tank. They splintered the siding in the house when they cut plumbing access holes. Their oil line run was done in such a way as to make it impossible for the furnace to self-prime. The oil lines were suspended from existing electrical wiring in the house. The oil lines leaked initially (I had to fix these). After complaining to the company president he came over and took a look at the workmanship. Within two weeks, he had fixed the siding, he attached the plumbing lines to the floor joists, and he re-routed part of the oil line. He didn't have the lines re-routed enough to make the furnace able to self prime however, defeating the purpose of a two line pump and burner assembly. He was able to mitigate some of the poor workmanship after the job, but didn't fix everything to my satisfaction.
Business Description: Mather Pump Service is a fourth generation family business. Leading the NW for over 60yrs in well water pump sales and service, pressure tanks, storage tanks, centrifugal pumps and electric motors. Professional grade product from top manufacturers.
Recent Review: Dana Thomspon Tanks and Soil was prompt, completing the full service in the span of 1 week. They were courteous over the phone and in person. They always cleaned up after themselves and safely marked any holes. The entire tank decommission was completed in the span of two days. More impressive was the fact that our landscaping was mostly undisturbed in the process. I'm happy that we chose this company for our oil tank needs.
Recent Review: I received estimates from several firms. Alpha Environmental Services was neither the most expensive nor the least. They were, however, half the cost of our most expensive estimate. We went with them because of their reputation (thanks, Angie's List), promptness, and professionalism, and because they have the appropriate DEQ licenses so we could be sure that the tank would be properly decommissioned. They basically took care of everything from initial soil test (I forget their technician's name, but he very kindly explained the process for me when he came to take soil samples) to the cleaning the oil tank, filling with inert material, and removal of vent and inlet. We had excellent communication throughout the process and received documents with lab results and certifying the decommissioning within a day or two. If we have need of other environmental services, we will certainly call on them again.
Our oil tank was in an unusual location. The work involves taking several samples and then doing the work. We were happy with the outcome and especially with the way the job was completed and the concrete in the area was replaced. Decommissions was very professional.
- Julie L....
FAlpha Environmental Services Inc
An oil tank needed to be removed along with some of the soil. We were under a deadline to get it done so the owner would not be foreclosed and the home sale would go thru. After giving us their "final" bill so we could pay them they came back several days later with an additional bill they said they overlooked. We refused to pay it because we figured that was their problem. They held up the sale until it was paid. I will never use them again. Very unprofessional.
- Tom W....
CDana Thompson Tanks & Soil
The work was competent and the people polite, hence the C grades. But communication was terrible. Every step of the way I had to call or email to coax information out of them: about the bid, the date of visits, coordination with the oil removal vendor, the escalation process and timing because of contamination found, and then the bills. I finally reached out in January to ask what the last tests had found and they said, "Oh, you were cleared two months ago and your bill" (never sent or received) "is overdue." They add a surcharge for credit card payments so I jumped through the hoops of mailing a check, and then an additional bill from months prior showed up for another $225 which I now have to mail another check for. This one's dated September. If your bids are all equal, I'd suggest going with a vendor that has a calendar and an admin system to save yourself the aggravation.
- Keith L....
They're very friendly. The woman that works the phone is very helpful and has connected me to someone else when I had problems with my oil tank. The man that delivers the oil is also very nice to deal with.
- Julie W....
Our 1950ish house had a buried heating oil tank. Twenty year prior the oil tank was decommissioned. During the sell of our house,it was discovered and soil samples determined the soil at one end of the tank was 10 percent above DEQ requirements. Test one cost $330, test two cost $1900, test three cost $1900,and test four cost $3500 for the water. They wanted to take a sample in the neighbors basement which they refused. What was determined?? After the test nothing changed but my bank, No further action needed. I feel robbed. Calling is financial suicide!!
- Becky G....
AGrimm's Fuel Co
They were very responsive when I called for price and information and also provide auto-fill service at the same gallon price as on-demand fill. I signed up for their auto-fill service so I no longer need to worry about running out of oil or waiting to fill 400-500 gallons at once which is now very expensive by any oil company.
- Nedra B....
AAlpha Environmental Services Inc
I received estimates from several firms. Alpha Environmental Services was neither the most expensive nor the least. They were, however, half the cost of our most expensive estimate. We went with them because of their reputation (thanks, Angie's List), promptness, and professionalism, and because they have the appropriate DEQ licenses so we could be sure that the tank would be properly decommissioned. They basically took care of everything from initial soil test (I forget their technician's name, but he very kindly explained the process for me when he came to take soil samples) to the cleaning the oil tank, filling with inert material, and removal of vent and inlet. We had excellent communication throughout the process and received documents with lab results and certifying the decommissioning within a day or two. If we have need of other environmental services, we will certainly call on them again.
- Michael F....
AFirst Call Heating & Cooling
Only one small glitch - we opted not to clean vents before the new system was put in. When unit was tested we had a blow back of dust throughout our main floor - also some footprints on carpet. First Call responded immediately with a cleaning crew. We were very pleased. I recommend having vents cleaned even if they do not appear to need it.
- Barry R....
AAlpha Environmental Services Inc
In the process of buying a house we found that the underground oil tank had been leaking. In our agreement to purchase the house, it was agreed that the seller would hire someone to clean up the contamination, decommission the tank, and install a new tank. They hired Alpha Environmental. Alpha performed soil testing, decommissioned the tank, and installed a new tank in the basement of our house. We were very concerned about the oil leak and clean-up process. The people at Alpha were fantastic about answering our questions at length and going over the process with us. They spent a significant amount of time making sure we felt comfortable with what was happening. Doug and Richard at Alpha were really great. Richard installed the tank and did a great job. He was very open to feedback about where the vents/fill would be placed, and took the time to go over all my options as well as explain to me different issues involved with the tank and tank placement. My only concern is that when I had the new tank filled, I got a note from the oil company that the fill pipe was too short. I'm not sure how much of a problem this is, or how legitimate it is since they were able to fill the tank, and Alpha seemed very concerned about doing everything to code.
- Tara K....
Dug to and removed top of previously pumped-out tank. Took the required soil samples and found about 10 X threshold contamination. That triggered an air sample test under the basement slab, the results of which cost a kilobuck or so but were apparently OK. They then did whatever one does to the internal volume of a decommissioned tank and sort-of filled the hole they dug. More landscaping will be required to restore the original grade. But the real problem, aside from the fact that some of the tests may have been unnecessary or faked ( a concept I hadn't even contemplated 'till I read some of their reviews here), was that they contaminated the ornamental ivy between their hole and the street heavily with oil. When I pointed this out and asked that they clean it up, their response was "Oh, it's just dirt, sometimes it looks like oil". The best they were (grudgingly) willing to do was "come and look at it" in the next week or two. When I sent Emily (the project manager) an email asking what she thought the DEQ would think if they saw it (I had previously sent her pix), the oil and more than a little of the ivy, was gone the next morning. So she knew what the DEQ would think. All in all, they did just well enough to get paid, but not nearly well enough to get recommended.