Our agency needed to remodel a shelter kitchen area, and picked IYH from a pool of many RFQ bidders as the most qualified and capable. The contract negotiations were straight-forward, direct, efficient, and very friendly – clearly, this team knows how to work well together. The pre-construction team focused on the agency’s needs and truly “crawled inside” the details in the RFQ. They efficiently kept within a reasonable timeframe as to start of construction and projected end dates, effectively dealing with our occasional concerns and one “act of God” event. Most importantly, the on-site team (project manager, site manager, technical staff) all were well-versed in the needs of a shelter, and IYH took very many steps to make sure the agency’s shelter residents were both informed and kept safe, even making construction crew pictures and names available prior to construction. During the construction phase , IYH exceptionally managed demolition, debris management/removal, renovation (framing, plumbing, electrical (both low and high voltage), windows, exterior siding, materials deliveries, sheetrock, painting, cabinetry, countertops, tile backsplash, flooring, lighting), and post-renovation cleanup – including in-situ deep cleaning. Also, IYH was responsive to the predictable mid-construction changes, including a contract expansion for flooring throughout the structure, replacement of the several bath/restroom features, and so on. The high quality of the team members and the work they have produced is evident in both now-hidden and still-visible ways throughout the shelter. Post-construction, our agency will continue to leverage the multi-faceted IYH maintenance and “handyman” services for both this structure and other needs – and we strongly encourage other agencies and homeowners to check out the thorough, professional, and personal work this team easily delivers.