Portland Sewage Ejector Pump Installation

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Angie's List : Local Reviews : Plumbing : Portland : Portland Plumbers : Portland Sewage Ejector Pump Installation
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Recent Review: Late on a Saturday afternoon, my husband and I realized we had no water to the house. After tracing the issue back to our pumphouse, we got on the phone. The original pump installer was apparently out of business. We called the 2 top-rated installers on Angie's List (highest # of reviews plus high rating). One had an answering service, one had voice mail. We left messages. Worried about being without water for an extended period (especially since we live in a rural area and it often takes longer to get services out here), we decided to call D&A Pump because they are in our area. They didn't have a lot of reviews, but the ones they had were positive. Again, no immediate answer, so we left a message. Jason called us back about an hour later and we scheduled him to come out Sunday afternoon. Jason arrived promptly Sunday afternoon and assessed the situation. He would have to pull up the pump to determine if it could be repaired or needed to be replaced. He warned us that, at 15 years old, our pump was likely at the end of its lifespan. The work would require additional parts and a 2nd pair of hands, so we arranged for him to return early Monday morning. Jason and his assistant arrived promptly Monday morning and worked efficiently. Water was restored! It wasn't until Monday afternoon that we started getting calls back from the other companies we'd left messages with, even though they listed weekend hours. I'm very happy we took a chance on a local company with a small number of all positive reviews.
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Business Description: Thank you for you interest in Mt. hood septic. We offer septic system inspections, system repairs, Tank replacements, pump and float replacement and much more. Don't have a septic system? We can still help. We also offer lateral inspection for home owners and business, drain cleaning and repair and replacement of your sewer line. We and licensed bonded and insured through Oregon contractors board and Oregon department of environmental quality. We are nationally licensed certified inspectors and Oregon licensed DEQ installers and maintenance providers. With our high end equipment and professional staff there is no job to big or to small we can not accomplish for you in a timely manner.
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Recent Review: I got three bids on this project and went with A-Temp because of their 5 year parts and labor, plus the equipment seemed better matched to our needs. (Bids were actually all pretty close in base price.) Randy, the salesman, (former installer) explained his proposal and reasoning behind recommendations, plus A-Temp helps with the energy rebate process. The installation was completed in one day, but they had to work late due to the cold air return problem which was unanticipated. The two installers and the electrician worked well together and were fun to watch and talk to. It rained on installation day, resulting in mud being tracked into the garage and I had to power wash it the next day, but this was by my agreement with the crew. The only potential problem might be the very brief thermostat orientation we had from the installers at the end of the long day. However, both heating and cooling have come on without us adjusting the thermostat settings and we have the manual.
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Business Description: Provide heating, cooling, and ventilation repairs, maintenance, and installations mainly for residential customers. For example: gas and electric furnaces. air conditioners and heat pumps.
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Recent Review: He came out with his assistant checked our burnt aux pump ,gave me a quote on a new one,. Very professional helpful, explained what was wrong and cost to repair the old one. Decided to replace. Great job
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Business Description: Call (503) 640-2458 for quickest response **We Price Match Water Heater Installations from any Box Store (must have valid proof of invoice/one per household)** ** M. T. Dunn Plumbing is owner operated. We serve the major Portland metro west area including communities that surround the Portland metro area. We specialize in service and repair. With over 35 years in the plumbing trade, you will be greeted with an educated expert who knows how plumbing works. Therefore, in many cases we can repair your fixture or appliance rather than replace them. We believe in fair business practices. We do not work for commission. There is no upselling. We will repair what needs to be repaired period. If an appliance or fixture cannot be repaired, we will explain and show you the defect. We have no hidden fees. Coupons available for senior citizens and Angie's List members here and on our website. Award winning 9 years in a row. *NOTICE* Due to new government mandates, newly manufactured water heaters will be more efficient. Some models will require more space while other gas models will need a 120v electrical outlet. Many of the more efficient gas models will require different venting materials. Call for details.
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Recent Review: I had a landscape drainage pipe that was exiting right at the base of my foundation. Jason and his team connected to that drainage pipe and extended it to the street. I was also having water pool at the back and side of my house. They added new drainage in the area and I now have the water being routed to the street. I also had water pooling on top of my vapor barrier in my crawlspace. The team added drainage to the space and a sump pump. They replaced the vapor barrier and cleaned the space. I have checked on it a couple of times and the space is dry and the pump is working. Jason was on time and professional. He was patient with all my questions and answered them to my satisfaction. The crew was on-time and the work was completed as expected. The interior and exterior of the job site were cleaned each day. They crew did accidentally sever the cable line and damaged an irrigation line. Jason was quick to fix the problems. I have had the drainage in place since November '18 and it has been working great. The crawlspace is clean and the that damp smell no longer enters the house.
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Recent Review: During the cold spell in December when the temperatures were in single digits, our heat pump quit. I called several places with A ratings on Angie's List and both large and small were booked into the following week. I left a message at a few of them. Wilfert's called back and said they could come one day earlier than an appointment I had already made with another provider. Still, the house was 46 degrees inside and space heaters were barely helping. The serviceman came out on the appointed day and diagnosed the problem: the pump that sends warm air throughout the house, and its computer module, needed replacing. We discussed the price of a new system, since ours is not new, but at three to four times the cost of repair, I opted for the repair. Wilfert's were booked up on the nest day, a Friday, and I didn't want to go through the weekend without heat, nor to pay weekend costs. I offered to go to Tigard and retrieve the parts to save them time, and so I did. On Friday he did the job in a couple of hours and we had heat. He called back later at my request to tell me the age of the system we have, just so I'd know.
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Recent Review: My pump started making a horrible noise and I called Jeff right away.  The noise was so bad that my neighbor complained to me so something had to be done.  Jeff ordered a new pump since mine was under warranty and Joe installed the new one. When Joe discovered that the pump was slightly larger than what I had, Joe called Jeff to verify the correct pump installation.  Turns out, Jeff decided to go with a larger pump and his company absorbed the cost for me; the difference in cost between the pump under warranty and the new one installed.  Within minutes, Joe installed the new pump, with the water flowing like it should and no noise.  I just love these guys and kudos to Jeff! Joe also gave me a good tip for algae control since I have no fish in the pond, a chlorine tablet from Walmart or any store, 3" thick to take care of the algae that might build up- who knew? They did. Thanks guys 
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Recent Review: Estimator had called the well driller and had all the information when he called me. Better pipes and parts for the same money as other bids.

Reviews in Portland to Pump Installers

AClog Pro Plumbing And Drain
We have a small 1922 home in N Portland, with a finished basement.  There is a full bathroom in the basement, and the toilet and sink are connected to a Zoeller sewage ejector pump. The pump needed to be replaced, so I ordered the replacement, and called Clog Pro for the installation. Chris came out for the install on Sunday and was very friendly and great to work with.  He cleaned out the basin, took out the old pump, and installed the new one. I would definitely recommend ClogPro for this type of service.
- Beth M....
FProDrain & Rooter Service
Travis showed up an hour early and I wasn't there. Left a message that he was leaving and I should call and reschedule. Strike one. The appointment was set for between 3-5. I couldn't get there before 3. Called and got that squared away. Travis shows up @ 3:30ish. Fine. Explain the problem with the sewage ejector. He says it needs to be replaced. Let me see what pumps are available. Comes back inside about 20 min later saying he's found the pump it's up on Columbia. But not to worry he won't charge me for travel time. In my head I'm thinking ok it's 4 oclock. He's bid the job- not normally part of billable time and he's going to get the pump. 2 hr install time x 95 + 380 for pump as quoted. Travis shows back up @ just after 5. Comes in and poof is done by 6:15. and he did a good job with the work......Says he's going to write up the invoice on Monday and he's ready to go home. I say hey- no problem. so 2 hr's @ 95 would have been 190. Really the work took 1 and 1/4 hour. Which should be 119. Plus pump of 380.....499. I hope you are all following my math here. Needless to say I was floored when I received a bill today for 800+. NOt only was I charged from the minute he pulled in my driveway but I was charged 145 an hour for half of the time because it was after 5. NO ONE TOLD ME THE RATE WENT UP. I would have said comeback on Monday morning and do the job then. Now had Travis said travel time to get parts is part of the deal I could understand. But this is a first time for me with this company and this type of service. In the end Travis did a bang up job on the labor and completed the task. However the way the bill is padded and was told one thing then charged different leaves a really bitter taste in my mouth. Needless to say I will fight these charges but I will likely not call prodrain again. This sucks. They have been my go to plumbing team for 2 houses over 6 years.....
- Melissa S....
AAmerican Plumbing Services LP
Tony was amazing. He showed up first thing Sunday morning when I saw the original problem. There was not anything he could do that do. However, Tony and the staff was amazing at tracking down the part and I really feel as though they cared about helping me. They could not find anyone in the Portland area that had the part, but I think they literally called every plumbing store in the area to find it. They ordered the part from Seattle and promptly installed it. Tony was extremely helpful and took my phone calls that were sometimes way later than work hours. I was extremely happy with the whole service, except the price which I was not expecting. However, I feel as though they quoted me fairly.
- Lewis B....
DKennedy Plumbing Inc
Monday, April 23rd my husband called Kennedy Plumbing because during the prior weekend the sewage ejector pump which serves the main floor of our home had begun to cycle every minute or so.  We based this call on the Angie's list recommendation.  Clay (the plumber) came out early that afternoon and diagnosed a failed pump.  The system was 33 years old, so it was not surprising.  These pumps are quite expensive and on the phone he authorized the purchase of the pump (over $1,000) paying a deposit with a credit card #.  Clay passed on from the vendor that the pump would arrive Wednesday, April 25 and said that the earliest he could install was Thursday.  We agreed to that. At this point, we had one upper level bathroom that could be used.  All water from food prep and dishwashing had to be carried to the upper level to avoid overflowing the sewage ejector tank.  No laundry could be done.  We were camping in our home. When the service manager called and told us that the pump was in town, he told my husband that they could install the pump late Friday or Monday.  !!!  When questioned about why it wasn't scheduled on Thursday as Clay & my husband had agreed to, the service  manager repeated that he could schedule for either Monday or late Friday - no explanation, no apology and certainly no compassion.  We were camping for another day, even though the part had been in town for over a day at that point. Clay arrived Friday with the pump, but a part was missing.  He spent time on the phone looking for the part - a flange that connects the pump to the system.  He located one, had it delivered and it was the wrong one.  He located another one back in the shop and went to get it.  It didn't quite fit, so my husband allowed Clay to use his shop tools to modify the flange to fit the pump.  In a side conversation with Clay, my husband found out that they had a plumber out sick - something the service manager didn't mention in any of this.  By late in the day, the pump was installed but the float switches didn't work.  Clay called the shop and they said they had a set.  At this point, we could at least do dishes and laundry, we just had to manually turn the pump on and off.  My husband did question why the switches were not replaced as an initial part of the job as they were 33 years old like the pump. Clay came back on Saturday with the switches from the shop, but they were 120 volt - not 240 volt to control the 240 volt pump motor.  He said that the shop would call on Monday to schedule the install.  On Tuesday morning, my husband called Clay to check on the switches.  They were in, but again, the shop had not called to schedule.  Later on Tuesday, the service manager called to schedule Clay for Friday.  At that point, my husband asked the service manager for the owner's name, but he would not give him John Kennedy's name.  He did transfer him to Mr. Kennedy's assistant - a call that went to voice mail. By Friday, two weeks after our initial call, we finally had an operational system.  This was a horrible experience. In all fairness, once John Kennedy and Linda, his assistant were contacted, they promptly returned phone calls, but by then it was too late to change the course of this frustrating process.  Clay, the plumber was a very nice guy and did a good job.  The bottleneck seemed to be the service department. Our two major disappointments were: multiple commitments were made that were not met and that we would expect that the installation of the float switches would have been scheduled in a more timely manner, since that part of the project was an undiagnosed problem at the time of the initial visit.  They had the float switches for four days before they were installed.  Very disappointing.
- Meg M....
AM P Plumbing Co
M.P. Plumbing promptly scheduled a service appointment to work on the problem I was having with the Alarm going off on my sewage pump. Laramie from M.P. Plumbing arrived right on time as scheduled. He was very knowledgable and had no problem taking the sewage pump apart and replacing the alarm system. He then tested the entire system to make sure all the components (old and new) worked before he was done.
- David G....
DAmerican Plumbing Services LP
The technician was one time, and he was able to determine what was the problem. However, just to get an estimate, they charged much more than other companies we asked for an estimate. In addition, after his visit, our short time solution before getting the pump fixed/replaced doesn't work anymore. The pump keeps running whenever we try. We are unhappy with their service.
- Yookyung N....
FMr. Rooter Plumbing of Portland
They installed a new sewage pump and alarm in Oct.  The alarm went off the next day, so they had to come back out. The alarm failed on Dec 26th and it allowed the sewage to overflow into my basement.  I called them 12/27 and 12/28 they took their time to get back out here.  They said the reason it failed was due to tissue paper getting on the float.  They sent over a guy to do an estimate on cleaning up the basement and expected me to pay for it.  I ended up doing my best trying to clean it up myself.
- Donna M....
AMATHER & SONS PUMP SERVICE, INC
Estimator had called the well driller and had all the information when he called me. Better pipes and parts for the same money as other bids.
- Sherry R....
AHonest Abe Plumbing Heating & Cooling
After finding out about the initial problem I called about 10 providers found on Angie's list. Since I knew what the general problem was I was able to inquire about pricing. I scheduled Honest Abe due to their pricing and ability to come out first thing Monday morning. They showed up promptly and got right to work. They were very friendly guys and explained what was going on and why the pump broke in the first place. 
- Joshua W....
AClearwater Pump Service
Clearwater Pump Is very highly recomended for ANY water units. They take high pride in there hard work and the quality of work they provide. I will continue to recommend them.
- Teresa B....