Recent Review: I was searching for a cheaper alternative to home security monitoring. My family and I are on a tight budget, and we could not afford the steep charges from Suddenlink and other local home security providers for their systems. The two things causing the services to be so expensive were: (a) the cost of the monthly phone service we would need, since we don't have home phone service, and (b) the cost of the monitoring itself. We would had to pay about $80 a month, or more with these traditional companies! Thankfully I found NextAlarm after some careful googling. They are a fraction of the price of any of their competitors. Their system appeals to me, because it uses the internet rather than a phone line, saving lots of money. Their monitoring itself (done in the traditional way, with real people in a dispatch office) is also substantially cheaper on top of that. I paid $250 for the home security kit and now I only pay $13.50 per month for the monitoring! Its so cheap that the costs are literally offset entirely by the savings to my homeowner's insurance premium. The support staff at NextAlarm are great. They are so patient, and they will help you with anything related to your system. I have called them numerous times with little questions about this or that, and they are always super nice and knowledgable. They even walk you through how to make changes to your security system, step-by-step, when you want to change delay or change the programs. Please make note of the fact that they do not have a local installer to do the installation. The third-party vendor who offers an and quot;Instal cardand quot; will not be able to install your service in East Texas (they will refund your money once they see where you need the installation). Point being, you will need to hire a local handyman to install the home security system for you. As I already mentioned, I used Stephan du Toit -- (www.facebook.com/professionalhandymanservices). He charged my $60. Besides that little hiccup, NextAlarm is amazing. In summary, I love my service. I hope more people in my area sign up with them. It is such a great deal and they're so great!
Recent Review: Everything went great. I got the system a few days later and started to install it. All the devices were easy to put up all told it took about 45 minutes to get up and running. During the install I set the alarm off and Getsafe called me right away. I like the way it looks in my home and by that I mean I hardly notice it is there. I like being able to control the system from my phone and being able to check on my house with the camera when I am away.
Recent Review: ACTION TECHNOLOGY SYSTEMS CAME TO OUR HOME IN ONLY 2 DAYS AFTER OUR CALL TO INSTALL OUR SECURITY SYSTEM. WE WERE HAVING PROBLEMS WITH MY ADULT SON BREAKING INTO OUR HOME. THEY SET UP A SYSTEM THAT HAS BEEN VERY EFFECTIVE.
Recent Review: It started with the name Pinnacle. It started going downhill maybe when somebody else bought it. My husband picked them. He had a cold call and then he went with it. I think we had another system at that time.
Recent Review: The interaction with Marc Admire of Portland Security was a pleasure. He was prompt and mist importantly very easy to deal with. He was far from pushy (unlike some other big security companies I tried prior). His arguments against adding new sensors without checking the existing ones (from a non-working security system) appealed to me. I loved the fact that he gave me the option of self-monitoring, which all other companies I spoke to did not offer. The system install was painless and Edgar who installed the system did a great job explaining it all. Overall, this is one of the finest companies I have dealt with.
Reviews in Portland for Security Camera Installation
ASecurity First Alarm
I never expected to have such a tremendous experience with a security company. I am so thankful for Security First Alarm. They helped me every step of the way and went above and beyond with their service. I highly recommend Security First Alarm. SALES: Tami was excellent. She met me in person twice to ensure my security setup was exactly what I needed. She was thorough and easy to understand. I felt zero pressure to purchase anything at all. Tami just wanted to ensure I had the appropriate setup for my needs. Awesome. Thank you Tami! SERVICE: Jacob was outstanding. Absolutely phenomenal. He first installed a temporary system because our new residence did not yet have internet installed. He offered this service to protect me in the interim. Wow. Jacob then came out again a week later to install the permanent setup. He did a professional and clean job with the install. The sensors just disappear into the background. All the placements of various products were right where I would have installed them. I trusted Jacob and this proved to be wise. Thank you Jacob for going above and beyond and being so patient with all my questions. Epic! OFFICE: Kristen was a delight. She helped me prepare for the system and communicated clearly with me in all our email correspondence. I changed my order multiple times and she ensured everything was ready for me on the day of install. Thank you Kristen! THANK YOU SECURITY FIRST ALARM!!
- Matthew G....
ASecurity First Alarm
All went very well. Rick was punctual, worked quickly and the job was finished in reasonable time. We removed an older security system, installed the new one and moved the monitoring to their company. All went without a hitch.
- Karen B....
Scheduled the install appointment just a few days after the initial consult. Installed system quickly and team was friendly.
- Alice A....
We cancelled the service for personal reasons before setting it up, but the customer service was excellent and the process was easy.
- Mary G....
APortland Security Alarm ®
The interaction with Marc Admire of Portland Security was a pleasure. He was prompt and mist importantly very easy to deal with. He was far from pushy (unlike some other big security companies I tried prior). His arguments against adding new sensors without checking the existing ones (from a non-working security system) appealed to me. I loved the fact that he gave me the option of self-monitoring, which all other companies I spoke to did not offer. The system install was painless and Edgar who installed the system did a great job explaining it all. Overall, this is one of the finest companies I have dealt with.
- Murali K....
AWatchdog Smart Home & Security
Alan came out and quoted a home security for me, he was very professional and explained our options. We went with the panel he recommended that had all the interactive features. We like that it was simple but had the ability to add on to the system later if we wanted. The installer was on time and very knowledgeable about the system as well and took the time to show my wife and I how to properly use it and got both of our phones set up. We would recommend Watchdog Smart Home & Security to friends and family!
- George W....
BPortland Security Alarm ®
End product was satisfactory but the installation took longer than stated and there was very little communication from the technician during the job. Even the main office was uncertain of his progress.
- William C....
very easy to install and the customer service is great. In a time where everyone seems to outsource customer service to other county's, Frontpoints customer service appears to be here in the states. The are very very easy to understand and extremely helpful. Most other company's I seem to deal with outsource and english is a second language and I can not understand the agent. Not with Frontpoint.
- Jeremy B....
Great experience. Eric and the installation crew were very prompt and professional. They were very knowledgeable. We are quite happy with their work. A much more positive experience than with other companies in the past.
- Nasser K....
We chose this company based on good reviews on this list. The experience was true to the reviews. Selecting the equipment on FrontPoint's website was easy and self-explanatory. The self-setup in our home was simple and took less than a half-hour. Then, the telephone activation call was easy and included a basic tutorial session on the system's features. Overall, it was a very good experience and so far the system works as advertised. The free smartphone app is a useful feature, as well.