We were looking for a handyman to help us with some small outside projects. We called Karl on Tuesday, Sept. 29, 2020, and he answered the phone. He was pleasant to talk to, however, he said that he was out at lunch at the time. He said he could come to our house on Sunday, Oct. 4, 2020 @ 10:00 A.M. to give us a free estimate. He asked us to text him our address for the estimate appointment. After we hung up, we sent the text message confirming the specific day and time, our address, and directions on how to get to our home. He was very polite in the messages, and confirmed that he would meet us on Sunday. However, he never showed up for our appointment. We called him once or twice after 10:00 A.M., and left a message. Finally, @ 10:52 A.M., we sent a text message saying that we had other appointments to attend to, and were not able to meet later that day. We thought maybe he had had an emergency and wasn’t able to contact us, that day. So, we waited a few days. He never contacted us. We ultimately had to find another handyman to do the work we needed, since we needed it done before winter. Due to Karl’s lack of communication, we will not contact him again for future work.