Recent Review: The team arrived, and since I have an outside basement entrance, had the old furnace removed before I even knew they were there. On the afternoon of day 2, a second team arrived and installed the computerized thermostat in minutes. Team 1 had the entire system, or should I say all three systems, installed and operating afternoon of day 2, then both teams cleaned all areas involved and spent about 45 mins. explaining the whole thing to me. With today's technology that's boder line rocket science, but i learned. As a recently adjudged disabled vet, I needed something simple. The Miller Plumbing and Heating teams are fast, professional, efficient, clean, and very personable. The office manager (Marie) had informed us we'd receive Miller's discount for cash, which was generous enough, but a day after the job, called us and stated that she had reworked the math and discovered we qualified for more rebate $$ from Trane, and 2 days later that check arrived! Now, I admire greatly, meticulous workmanship, that's very rare these days. But, to find tradespeople with unparalleled honesty....that's almost unheard of. They could have kept the second rebate, and we'd have still been happy. But no, their sense of business ethic wouldn't allow for that. We'd paid fair measure and the rest according to marie, was ours.