We recently hired Meridian to renovate our unfinished basement. Meridian’s support for the entire project was outstanding. The design phase included multiple meetings to discuss our plans for the space. Co-owner, Larry, and designer, Austin, were a pleasure to work with. They were very flexible about meeting times. They created multiple potential floor plans in order to provide us with options and came up with creative ideas to fit in everything on our wish list. They were patient during the meetings, spending over an hour many days to walk through each room and move features on the floor plan to let us evaluate different looks. They utilize a 3D computer program that really helped us to visualize the rooms and make better decisions. They offered suggestions based on their wealth of knowledge and experience when we requested advice. At all times, Larry was clear about all charges associated with the different design stages. They considered and discussed with us every detail of the rooms with respect to space, architectural elements, cabinetry, heating/cooling, plumbing and electrical. They also kept in mind our budget and were careful to point out to us when the design or scope changes we requested were going to make the project more expensive. We were also extremely impressed with Meridian during the building phase. When selecting fixtures, cabinets, tile, granite, etc., Larry gave us the budget for each item, steered us to vendors and handpicked employees at the vendors to help us make choices. Co-owner, Mick, and the carpentry team, Matt, Dave and Leo, were again an absolute pleasure to work with. They were kind, considerate, punctual, professional and respectful of our family and home. They laid down tarps every day to ensure that dust and dirt from the basement would not be tracked through the main floor. Every subcontractor was punctual, professional and did excellent work. On days when only the subcontractors worked, someone from Meridian still came over in the morning to lay down the tarps and meet the subcontractors. They then returned in the afternoon to survey the day’s work and pick up the tarps. We were especially pleased with the excellent quality of the work, the attention to detail, and the fact that the carpenters continued to design as they built. The build team was very experienced, and it shows. For example, we had wainscoting installed throughout the basement, and every inch of trim work is straight and perfect. When Matt encountered something in the design plan that he didn’t think would translate well in construction, he called the office and discussed it with Austin. Austin then redesigned that element with input from Matt so that every detail was perfect and the transitions from room to room flowed beautifully. Before they left, they went around the basement, inspected their work and touched up every tiny imperfection they saw. A week later, when our furniture arrived, and the delivery men nicked the paint and trim work in multiple places down the stairs, the Meridian guys came back and touched it all up promptly with no extra charge to us. Communication between Meridian and the customer is outstanding. Larry held weekly meetings with us to discuss upcoming work and finalize plans. He and Austin also kept in touch with us through e-mail during the week, if needed. We honestly didn’t think that this level of service existed anymore, but Meridian was a very pleasant surprise. It is clear that they take great pride in their work, and our finished basement exceeded our expectations. I am an epic worrier, and perhaps the greatest compliment I can bestow on Meridian is that I did not worry about our basement renovation for one minute of the 9 weeks it took to complete. We would not hesitate to hire them again.