Recent Review: After a severe storm hit, we were left with a pretty bad roof, holes in our window screens and our gutters were falling down and dented. We waited a bit to call anyone since the entire city had damage and from what I heard it was taking months for some people to get work done. I was torn over who to use - I had a company come to our house asking for business and my mother-in-law was suggesting that we use her roofer. My mother-in-law's company came to give us an estimate, the guy seemed a little inexperienced, left and never called back. We tried calling him several times and he always said he was trying to "get to us" ...apparently he had enough business. The other company that came to our house seemed to be a fly by night crew just looking to make money off of what happened and left me with a gut feeling not to use them. I was then referred to Chuck at Discount Remodelers by someone who was currently using him that really had exceptional things to say about him. After that, I ran into my State Farm agent at the grocery store (she's a family friend) who asked me who we had decided to use. I told her we were thinking of Discount Remodelers. She gleamed and said, "you can't go wrong with Chuck. He's as good as gold." Apparently he's the best kept secret in town and I had no idea or I would have used him for many other things. She said his family has been in business for many years and they have an exceptional reputation in their business practices as well as on a personal level. That just about settled it for me, especially since she's deals with these kinds of companies on a daily basis, she's seen it all so her recommendation stuck. Let me just say, first impressions are everything. Upon meeting Chuck, I was so pleased and relieved. Not your average "roofing" guy that's trying to sell you, upgrade you, or pressure you into anything. Nor did I feel like just another number on his calendar. He was so sincere and I could tell immediately he ran an honest, dependable business just by the way he spoke and carried himself. There was a humility there that usually doesn't exist in men, especially in this kind of business...I think it comes from knowing he does things right, he offers a good product and stands by all of the work done. That really speaks for itself. He was humble, yet confident we'd be pleased. He worked with us on getting us the best deal for our insurance money. He began work immediately (many of my neighbors and friends were still waiting for work to begin, or for a follow up to fix something done wrong - some even had leaks!) He answered his phone personally each and every time we called him, and he and his son (who was just as precious as he was) stopped by each day during the job to make sure all of the guys were getting the job done right. I was impressed with that, you usually don't see them again after they have your money - you only see the labor crew. I can't count the times we spoke with Chuck from start to finish, he called often and was personally involved, overseeing the entire job himself. The crew was pleasant, very respectable and I enjoyed having them at my house. They did a great job cleaning up and the work done was truly amazing - my husband is an engineer and is meticulous about how things are done. To his surprise, there wasn't any complaints. Not one. Quality work! I can't tell you the difference the roof, gutters and screens made to the house - it's value went up considerably and got us a 20% discount on our insurance. I have referred Chuck many times now, to anyone needing this type of service. My mother-in-law actually had him come and do her windows - she was sold on him too. He's not just great to do business with, he's just an overall good man with old-fashioned values and standards. I love it when I meet people like him and I can help their business - especially when they are so high above what everyone else out there is offering. Working with him reminded me of how things used to be, when you could "shake on it" and take someone at their word. Not many people like that doing business anymore, it was refreshing and encouraging to me to know that there are still good people in the world who aren't just looking to make a buck.