Oklahoma City Fiberglass Shower Repair

We had a long-time crack in the floor of the shower stall in our rent house. We thought we'd have to replace the whole thing, but I called Roger and he explained to me in detail the repairing process. I know nothing about fiberglass shower stalls, so a lot of his explanation was honestly lost on me, but I felt comfortable that he knew what he was talking about. He was a little hard to nail down on a time to come make the repair and he didn't always call me back exactly when he said he would, but it was certainly no worse than other contractors I've worked with. He was always very nice. Once he committed to the date and time, he stuck with it and even arrived a few minutes early. The job took him exactly the amount of time he said it would. When he was done, the shower stall looked like new; I couldn't even tell where the crack had been. I definitely recommend you contact him before having an otherwise good fiberglass shower or tub replaced.

John did a wonderful job! Was super timely, explained everything very well, and made the process I was dreading so much easier! I will be using A+ Plumbing in the future and would recommend to all my friends and family!!

Lindsey Fiberglass performed repairs to multiple tubs and surrounds that had been damaged by trades during construction. Some of the damage was so bad that management was certain tubs would have to be removed and replaced. Some had holes ranging is size from a dime to a softball! Lindsey Fiberglass was able to repair every scratch, crack and hole we had and saved the developer time and money. In my 30 years in the industry- Lindsey Fiberglass has successfully made the most impressive repairs, color and texture blends and leak repairs I have seen. I highly recommend them! See before and after pictures of just one of their repairs.

The service is always wonderful and I am very pleased with the service. I would recommend them to anyone because they are on time and friendly. They have always been on time and the work is done with great detail. I can not remember how much I paid, but I know they charge thirty dollars an hour.

Gideon was very nice and professional.  Did a very good job.  Took him longer than he expected because of a fiberglass jacquzzi tub he reglazed had tree roots growing underneath that he had to cut out!! Didn't charge anymore than he had estimated. Would definitely recommend him to all my friends and family.

HE MADE THE REPAIR ON FRIDAY MAY 23. hE GAVE MY TENANTS INSTRUCTIONS TO USE IT ON THE FOLLING TUES. tHEY DID AND THE BATHTUB CRACKED AGAIN IN THE SAME PLACE HE REPAIRED.HE CAME AND LOOKED AT IT AND SAID HE WOULD COME BACK THE FOLLOWING TUESDAY TO REPAIR IT AGAIN. HE NEVER CAME BACK AND IVE BEEN UNABLE TO REACH HIM SINCE. MY TENANT HAD TRIED TO CONTACT HIM. MY SON HAS TRIED TO CONTACT HIM AND I HAVE TRIED FOR THE LAST WEEK. HE WILL NOT ANSWER. I HAVE JUST LOST 200.00 DOLLARS AND IM CURRENTLY TRYING TO LOCATE A CONTRACTOR  TO REPAIR THE TUB. I HIGHLY RECCOMMEND THAT NO ONE SHOULD TRUST THIS GUY TO DO A JOB. I HAVE BEEN DEFRAUDED AND WISH THAT TO HAPPEN TO NO ONE.

The team that came out to do the work was great. They arrived early and worked very quickly and efficiently and after the first day had almost completely finished the job. One of the craftsmen had to come back out the following morning to apply a second coat of paint and attach a piece of trim to the French doors because of the significant gap (approx 1/2") that was left by cutting the doors just a little bit too short. That being said, everything came out looking great and we were very pleased with the actual work that was performed. However, they could have been a little more transparent on pricing. The SOW I was sent via e-mail had an "estimate" which varied by almost $200 ($1545-1740) even though I provided all of the materials up front. A a result of the price range I assumed it meant I was paying on a Time & Materials (T&M) basis. When the craftsman finished and showed me what the bill was he showed his version of the SOW which had a range of hours for the job (26 total on the high end) and an hourly rate of $65. All total, there were 16.25 man hours of labor on the work at my house which on a T&M basis would come out to $1056.25. Because they got done so quickly I assumed I would be paying less but he told me I needed to pay the low end of the "estimate" which totaled $1545. When I spoke to Jill on the phone about this she told me this was a bid job (not T&M), even though nothing was explicitly stated on the SOW. I told her I deal with SOWs all the time and I've never seen a bid estimate that has a price range when the only variable on the job is labor. If you're giving a bid estimate I would normally expect to see a fixed price the job is going to cost, regardless of the amount of labor that ends up being involved. It isn't exactly fair to the customer to say something is a bid estimate and then charge them according to how long it took to complete the job. Regardless, I still received a $45 credit from the amount I paid up front when they came out as well as $100 off for being an Angie's List subscriber. I was very pleased with the work that was done, but think they should be a little more specific if something is going to be a bid job. Give a customer an exact price it will cost (regardless of the amount of time something actually takes) or charge them on a T&M basis. You can't have it both ways and charge more/less because you didn't estimate the job well. Or give the customer the choice of how they want to be billed. I'm not naive enough to not realize that by giving a bid, there is more incentive for the company to work quickly, as the faster they get done, the higher the realized hourly rate for their services. On a T&M basis, they can take their time because they're getting paid regardless. In my case, they finished faster than even they had expected and still wanted to charge me the "minimum" bid amount, even though it would have been almost $500 cheaper to do the job on a T&M basis. Just a little shady if you ask me. Do yourself a favor and ask for a fixed bid up front or tell them to charge you by the hour.

Chad came out, took a look, diagnosed the problem (which turned out to be dead on correct) and proceeded to give us an estimate well below other well regarded plumbing/tile companies. We chose to put tile back in due to the relatively small difference in price for the overall job. Chad had a subcontractor do the tiling and handled the plumbing, framing, etc himself. The shower turned out far better than we had hoped. He worked with us on timing (it was a multi-day job) and was helpful in other areas outside of his primary contracted project. Bottom line the shower is fantastic and I highly recommend Waterboy's for your plumbing needs.

The job was very poorly done.  After the young man finished the job we went to look at his work and noticed two hair line cracks still weren't covered.  He attempted to blame us for not pointing them out to him and used that as his excuse for not getting the job done completely. He was not willing to redo the areas he missed without calling his boss to get his permission.  His boss did not permit him to redo it unless we agreed to pay $75.00 more.  We really didn't have much choice in the matter so we agreed to pay an additional $75.00 for him to return and complete the job. He came back a few days later to fix the two hair line cracks he missed.  I noticed two times when I went to check on him he was on his cell phone.  He seemed preoccupied with other things going on while he was working on the tub and wasn't really focused from what I observed. After he completed the job it appeared to look fine.  I was told that there is no warranty on their work which I accepted and fully agreed to prior to the work being done.  However, after the job was completed I asked the fellow if he though the work he did would last for at least a year.  He said, "Oh, this will last much longer than that!  You're not going to see any cracks reappear for over a year for sure!".  Of course, his words were not a warranty, it was just him expressing confidence to me that I should not have to worry about the cracks reappearing for a long time.   Last month while getting ready to take a bath I noticed two hair line cracks reappear.  He had done the work in November 2010, and i noticed the cracks in April 2011.  That's only five months from the time he fixed the cracks.  We called the owner of the company to tell him what happened.  I explained to him that while we know there's no warranty on the work, the guy who did the work told us that we would not need to worry about the cracks reappearing for over a year.  He was very confident about this.  The owner said that it didn't matter what was told to me, what matters is that they don't give any warranty or guarantee on their work and I knew that before doing business with them. Yes, this is very true, I did know this, however, as I told the owner, your employees should not be telling their customers things that aren't true.  He said that the guys who did the work do it on commission and he wasn't going to do anything to accommodate me.  He said I could pay another $150.00 to have them come out and do the work again.  I told the owner that while he might not have given me a written warranty his employee made it very clear that we would not need to be concerned about any cracks showing up for over a year or more.  He was very confident of that. When the fellow came back out to do the job on the two cracks he missed, it just happened to be the very same cracks that reappeared last month.  I cannot prove it, but I suspect he did not use fiberglass material when he returned to "fix" the two cracks that he originally missed.  He was in and out of the house very quickly on this job which indicated to me he was not very through about fixing it.  My suspicion is he only sprayed painted over the cracks because of the short time he was there. Since it was the same two cracks he overlooked originally, that is what I personally believed happened. So, while I acknowledge that there was no written warranty, I also believe the work this fellow did was shoddy and and had he done a better job I am quite confident that we would not be dealing with this problem just five months after it was supposedly fixed. The owner was not willing to compromise or do anything to make this right even though his employee verbally agreed that his work would last well over a year.  Because of their shoddy workmanship, and the owner's unwillingness to fix the problem, especially considering this was the same two cracks the fellow overlooked in the first place, I would not recommend this company for bathtub repair work.  The fellow who did the work did not seem to be into what he was doing and was in a hurry to get the job over with.   I can't speak for the company's countertop work, or their bathtub refurbishing work, but I can attest to the fact that they are not the company you want to use for repairing cracks or holes in your bathtub.  Now we have to hire someone else to come and redo the work over again and spend another $300.00 if we want to have this problem fixed.  We're very sorry we used Countertops Plus for our jetted bathtub repair work.

Can not recommend them enough!!! Excellent experience and workmanship. The majority  of our remodeling was done while we were out of town. We trusted Ted and gave him the keys to our house so that he could come and go as needed. We returned when the project was still being completed and everything was great. They were very understanding of our daily schedule with 2 kids and made every effort to be done before the kids came home and they kept everything clean throughout the process.