Feel like I got the 'Girl' treatment from technician. First he pointed out all the old features of my garage door and system. First wanted to replace door, tension rod and opener (well over $1200 for apparatus, door not included). Explained I was planning to move within a year, and current door matched the condo requirements and was in good shape. Then technician offered me about $1000 for opener and tension rod, keeping old door and tracks. However, as he thought tension rod was ok, I asked about opener only. Opener only, with one remote, installed was $400-500. (Did not include exterior keypad). Could be completed this morning. While technician was drawing up paperwork, went online and discovered quality garage door openers for <$200. Declined technician offer and paid $55 service call fee. Later went online to Sears and purchased 3/4 HP Craftsman to replace 2001 1/2 HP Craftsman (¾ HP Chain Drive Garage Door Opener with two Multi-Function Remotes, Keypad, and Motion Detecting Wall Control) for $185, with added $140 installation fee (although reviews described installation as easy, I wasn't interested in playing that game). Did I get value for visit? Time (and motor replacement) will tell if assessment that the opener motor had just lost the 'zing' to open the door was correct diagnosis for $55. However, felt like heavy sell tactics to a single female rather than straightforward effort to provide service. Satisfied with punctuality, dissatisfied with perceived sales tactics. === Update: Called J&S back today after Sears Installation visit. With brief evaluation of door, handyman determined that tension rod/spring was broken (door very heavy to open =nonfunction of springs, FYI). Replaced spring system ($319 installed), opened old garage door opener housing and inspected plastic gears-- old door opener of 2001 in good shape, he determined no urgent need to replace. Will return new opener and get refund on installation of it. Garage door works perfectly now. Thus the $55 call by J&S proved to be a pure sales call, and have no diagnostic value. I made a courtesy call to J&S regarding outcome of second visit. No spontaneous effort to refund service call. If you are female head of household, avoid this vendor's sales tactics.