Mark did a makeover of my parents' 5-bedroom, 3.5-bath 1916 house to ready it for sale after they had lived in it for 42 years. There was more work to be done in there than we ever imagined. Mark's quote was the third one that we obtained and it was extremely reasonable compared to the others -- in fact it was so low that I asked him to go over it to make sure it was correct, which it was. Mark was very responsive to all of our needs throughout the project. He kept us informed of all surprises that came up during the work and provided a quote for the additional work promptly. He was extremely easy to work with on changes that we wanted to make as the work progressed, and he and his crew always sought our input when there were decisions to be made. The contract was started on time; however, it took quite a bit longer than anticipated to finish due to the surprises that we encountered and the changes and additional work that we requested. Mark's crew was always there when he said they would be, they were always courteous, and they did a good job of cleaning up after themselves. They all went out of their way to make us happy, and even did some small extra jobs at no charge while they were there. The final bill came in only 10% higher than the original quote, which was very reasonable given the amount of changes and additions that were made during the process. I would recommend Mark and his crew to anyone who has a multifaceted job to do, particularly where price is a major concern. He is very focused on meeting the customer's needs and making sure they are satisfied.