New York Tristate Area Cracked Heat Exchanger Repair

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Angie's List : Local Reviews : Heating & A/C : New York Tristate Area : New York Tristate Area HVAC Contractors : New York Tristate Area Cracked Heat Exchanger Repair
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441
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Award 2018Super Service Award
Recent Review: Replaced the heat exchanger in the steam boiler.
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594
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Award 2018Super Service Award
Recent Review: The repair was completed in a timely manner that was consistent with the original estimate. The work area was kept clean and all replaced parts removed form the premises.
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55
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Recent Review: Excellent employees - friendly, efficient, and capable. Responded quickly, but did not stay completely abreast of the situation. Lag time of 10 days between initial installation and completion. To be fair, work was done in early fall, probably at the height of their busy season.
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Business Description: Delivering home heating oil with fast efficient service.
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Recent Review: The review was thorough and the technician provided both myself and my son-in-law with detailed information on the overall condition of the gas furnance and heat exchanger.
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130
Reviews
Award 2018Super Service Award
Recent Review: Not only did Suffolk deliver the lowest price, they did an excellent job. I dealt with Dan whom you can tell runs the company. The crew, led by Dan, showed up on time. They did their best to keep the house clean. They cleaned up the worksite and took all packing materials away. Suffolk set up financing for me through Synchrony Bank. Dan's office assistant was so diligent and helpful. The job was completed as scheduled, no delays.
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Recent Review: Mike showed up when he said he would, responded with a fair estimate, and came out and did the work in a professional way. Shortly after installation one of the units failed due to a loose piece of solder falling off and clogging a valve in the heat exchange unit, a one in a thousand type of problem. Mike came the next day with a brand new heat exchanger (not just the valve, but the whole exchanger) to perform the warranty repair.
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Recent Review: Same day response to request for quote. Person who did the quote did the work, quote was competitive. Old unit broke down during a wicked heat wave. He juggled his calender to be available right away. Dealt fairly with the surprises (ie needed to run a new thermostat wire which he did at no extra cost, I patched wall where old one was). Final price was quoted price (note, his price included tax, many quotes do not). Excellent workmanship and cleanup. Six months later unit glitched entering heating season, he fixed it right away. I recommend this contractor.
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72
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Award 2018Super Service Award
Recent Review: James was on time, completed the job as quickly as possible and worked above and beyond. This is one of the nicest and most knowledgeable companies I've ever worked with.

Reviews in New York Tristate Area to Repair Cracked Heat Exchangers

FTemprite
A company is rated based on how well they perform under non-standard conditions. We were referred to this company through Sears Home Warranty. They were very prompt initially and came out the same day to look at the equipment. I was pleasantly surprised, only to be fooled much later. The heat exchanger had to be replaced and they said that they had to order the part. The part which was supposed to take 2-3 business days, took 5 business days. This put us right in the day of the snow storm. Next, when they did come to our house with the part, they discovered they had the wrong part. I wonder what kind of review they have that a tech drives all the way upto a customer site and then discovers that they have the wrong part!!!! Don't they open it at the start of the day to make sure technicians have the correct parts before starting off their day. Next they said that they will put a rush order on the part. Next story was that the part is not under their control and they are at the mercy of somebody else. Another 3 days have gone by and they still don't have the part. Whatever happened to the "Rush" order???? With all of this happening, they are not willing to make an exception and go the extra mile to get the job done. Their casual approach was "when we get the part, we'll schedule your job". My personal recommendation - STAY AWAY FROM TEMPRITE. Not worth the headache and trouble that one has to go through.
- Murli B....
AArctic Air Conditioning
The repair was completed in a timely manner that was consistent with the original estimate. The work area was kept clean and all replaced parts removed form the premises.
- Peter &....
ASteve Basso Plumbing Heating And Ac
Excellent employees - friendly, efficient, and capable. Responded quickly, but did not stay completely abreast of the situation. Lag time of 10 days between initial installation and completion. To be fair, work was done in early fall, probably at the height of their busy season.
- Ginny W....
AFrank & Lindy Plumbing & Heating Service Co
The review was thorough and the technician provided both myself and my son-in-law with detailed information on the overall condition of the gas furnance and heat exchanger.
- Stephen G....
ASuffolk Systems Inc
Not only did Suffolk deliver the lowest price, they did an excellent job. I dealt with Dan whom you can tell runs the company. The crew, led by Dan, showed up on time. They did their best to keep the house clean. They cleaned up the worksite and took all packing materials away. Suffolk set up financing for me through Synchrony Bank. Dan's office assistant was so diligent and helpful. The job was completed as scheduled, no delays.
- Robert P....
AComfort King Heating & Cooling
Mike showed up when he said he would, responded with a fair estimate, and came out and did the work in a professional way. Shortly after installation one of the units failed due to a loose piece of solder falling off and clogging a valve in the heat exchange unit, a one in a thousand type of problem. Mike came the next day with a brand new heat exchanger (not just the valve, but the whole exchanger) to perform the warranty repair.
- Jim K....
AFRESH AIR HEATING & COOLING
Same day response to request for quote. Person who did the quote did the work, quote was competitive. Old unit broke down during a wicked heat wave. He juggled his calender to be available right away. Dealt fairly with the surprises (ie needed to run a new thermostat wire which he did at no extra cost, I patched wall where old one was). Final price was quoted price (note, his price included tax, many quotes do not). Excellent workmanship and cleanup. Six months later unit glitched entering heating season, he fixed it right away. I recommend this contractor.
- Me S....
AAmtek Hvac Inc
James was on time, completed the job as quickly as possible and worked above and beyond. This is one of the nicest and most knowledgeable companies I've ever worked with.
- Joanne D....
CAirtemp Service Co
In reviewing a number of different issues within the HVAC industry, it seems that unnecessarily replacing heat exchangers is a common complaint.  Get two or three evalutations before replacing a heat exchanger.  It''s worth the investment as it is a costly repair.  Ask to retain the exchanger after the repair has been done.  It's a sure way of seeing the truth of the matter.
- Cheryl D....
DService Professionals Inc
They came here and they say they clean the furnace and the coils and the heat exchanger. The first thing that out of his mouth is we don’t do the heat exchanges.  He came here we went over what he was going to do and he said they don’t clean the exchanged so it wasn’t a good deal. It wasn’t what I wanted.
- Michael Z....