Scott is very knowledgable and reliable. He educates the customer and provides them with the best options for their home, and the option he recommended for our family wasn't the most expensive service he offers, making him quite honest and trustworthy. He is professional, and sends me a message after he services my mosquito traps to let me know he was here, and how he thinks the traps are working. I am becoming a believer when I was super skeptical about Mosquito prevention. No mosquitos so far!