This review is to follow up on my last experience with Mr. Leonard, which was very positive. Mr. Leonard and I discussed installing flooring and building a closet after his initial work. He then disappeared for a month, did not respond to voice mails, emails or texts. He did finally call me back and offered a 15% discount if I still wanted him to come back. I reluctantly agreed, however I was concerned he would disappear again. We scheduled a time and he installed the floors in one day, without the finishing quarter round or transition trip. We worked together to design the closet, and Mr. Leonard offered good ideas of what would/would not work. Mr. Leonard worked up a detailed supply list and labor cost, which I agreed to. We agreed on a day for him to start the closet, which was supposed to take 2 days. To make a long story short, it actually took Mr. Leonard 5 days to construct the closet, finish the quarter round on the flooring and install the transition strip. On the last day, which lasted 10 hours, the closet had drawers that are difficult to open and close, shelves that are not snug (cut to short), is not flush against the wall, no quarter round on the floors, and uneven drawer faces. At 10 pm, when clearly no more "progress" could be made, I write out the check for Mr. Leonard. He disagreed with the price. I showed him his own email that he sent to me which outlined the labor cost, and he said it was a mistake, that I should pay him $225 per day for the 2 days he estimated, instead of $250 as quoted. Mr. Leonard then asked me to pay him what I thought the work was valued at. At the end of the day, Mr. Leonard asked me to pay him twice what he himself quoted his price to be! He did not honor the 15% discount that he offered for him disappearing for a month. Should you use Mr. Leonard, please make sure that he is correct when he sends you a quote for work. Any time estimate, please double or triple.