They sent a designer that we had a great time working with. He really understood our vision and helped create a beautiful plan that was far more sophisticated than we would have imagined on our own. This did take several weeks to obtain. The only issue became that he was heading on vacation right after meeting with us to discuss changes and we didn't realize he hadn't communicated all of the changes onward. However, as we figured out items that weren't passed along the crew was always respectful, open, and made what we wanted happen including changing some of the flowers and borders being installed and changing the stair design to our deck. They showed up promptly each morning, worked hard, were very easy and comfortable to talk to and clearly took pride in their work. As the work lessened, we had a few different crews show up to finish pieces of the work and each one was equally pleasant and helpful. The irrigation system they use is sophisticated and flexible and has been working really well. The actual design looks wonderful and we're really enjoying using our yard again. The owner and operations manager always communicated promptly and were super helpful. Highly recommend them.