John responded quickly and worked efficiently. He took a large number of photographs for me to use for insurance purposes. He took multiple humidity readings of the walls and floors to determine what needed to be done in my basement to prevent water damage. My basement carpet was soaking wet and he removed the damaged carpet and padding quickly and set up several fans to prevent further water damage, especially to my walls. He was able to work around large furniture items that were unable to be removed before he showed up. Worked diligently to minimize water damage.
- Wendy W....
AR MILLER CONSTRUCTION, INC
These guys helped me by removing the damaged parts of the basement room that had water leakage and drying it out. They were very professional on the phone and projected an air of confidence that they know what they are doing. I point that out because I was contacting them during May/June 2014 when storms had deluged the Twin Cities with rain and basement flooding was a plague that spread all across the metro area. I must have called 10 or more companies for help and I'll be blunt, the first contact at many of those companies left me wondering if they were competent as a company. Anyway... They made two visits to my house, the first guy that came identified the stuff that was damaged and gave me a quote for removal and drying the area out. I thought it was fair and pulled the trigger. The guy was patient with me, a noob homeowner, and answered all my questions and I'm pretty sure a few were stupid because I sure felt dumb asking them. Very professional conduct and I appreciated it. The second guy that came out was really nice and after packing up his gear he answered my questions also and took a look at the house on the outside and helped identify what he thought might be causing the leak. I never would have seen it on my own. I ran right over to home depot and patched up the area in question and its rained a few times since and we've had no problems so hopefully it solved the issue. These guys did a great job and were very kind and professional in the process. I would absolutely hire them again.
- Yumi O....
Polite crew, finished project on schedule. Their quote was higher than alternatives, but I hired them anyways given their willingness to get the job done according to my schedule.
- Dan S....
ASERVPRO of Cottage Grove/Woodbury
Servpro was great. The water damage occurred over the weekend and we called Servpro on Monday. They were there later in the week to remove all of the water damaged materials and to set up the equipment to dry out the kitchen. All of the staff were professional and worked well with our insurance (State Farm). They were late for the appointment on the final day due to an emergency at another location but we were able to reschedule to later that day. There were a few charges on the final invoice for projected work that they didn't end up doing. When I called the office manager she was very polite, apologetic, and worked with me and the technician who did the work to get the story and invoice straight. Hopefully, I never have water damage again, but if I do I will definitely be calling Servpro for the cleanup.
- Thomas K....
AGreen Clean Restoration & Carpet Care
We have used Green Clean twice over the past couple of years. Once was for major water damage from ice dams, the other was for water cleanup and mold mitigation after a flooded basement. Green Clean was out to our house almost immediately after both instances and they talked us through various options for handling the problems. When we chose the option that was best for us, they got to work right away. Although both circumstances were a struggle to deal with, Green Clean was by far the highlight of any service provider we hired. They simply do what they say they'll do - and they do it on time. It's easy to see why they're an Angie's List Super Service award winner and they're rated well with the BBB. I wouldn't hesitate to refer them to anyone. It's easy to work with them.
- Ben H....
ALoyear Disaster Restoration Services LLC
John, the owner immediately came out to assess the water damage in the basement. He was very kind and professional. The crew that came out to do the initial work was well done and they worked quickly to soak up the water in the carpet. However, the gentleman who did the drywall work and painting was extremely slow at finishing the job. Overall, I would definitely recommend using this company. They were very easy to work and professional.
- David S....
ADone Right Carpet & Restoration
Our kitchen faucet leaked under the sink, soaking the sink cabinet, the hardwood floor and the basement insulation and wood framing, below. John and Victor showed up in less than two hours of my call. As importantly, they came fully equipped with a truckload of remediation gear. After assessing the damage using impressive technology, they gave us a complete briefing on our options. Rescue mats, air movers and dehumidifers were quickly deployed. Soaked insulation in the basement was carefully removed. After four days of continuous operation, the kitchen floor, the sink cabinet and basement were as dry as before the flooding. John and Victor returned on schedule to remove the equipment, giving us another full briefing on what had been accomplished. Precautionary steps were taken to prevent mold.
- David S....
FThe RONDOS Construction LLC
Water damage in February. By middle of July still not a single thing done. I cancelled the contract and he charged me close to $7000 for doing absolutely nothing!
- Kenneth D....
AGreen Clean Restoration & Carpet Care
Jason M. And Tyler were wonderful. We appreciated the professionalism and how pleasant they were to work with. Jason was always keeping us informed of what they were doing and why. We were very happy with the work they did and clean up after. Would definitely use them again. Highly recommended.
- Kathryn L....
ALoyear Disaster Restoration Services LLC
After spring thaw, we ended up with water in the basement. Unfortunately didn't notice the water in the finished part of basement until carpet and carpet pad started to smell like mildew/mold. Loyear squeezed us in for a quick service call. A crew came all the way down from Duluth to assist. Was smaller job than they were used to ... no fire damage or mold taking over every wall. They removed wet carpet pad, got fans under the rolled up carpet and put down mold inhibitor in multiple spots. Took a team of 3 about an hour. I used my own fans to save money and avoid a return visit. They weren't able to give me a solid estimate or pricing up front. Sounds like most of their work is insurance claims. But I was pleasantly surprised to come out with a bill under $500. Would recommend.
Business Description: Top Dog Cleaning Crew™ is a locally owned family business servicing the entire metro area. We are a completely GREEN company that specializes in pet stain and odor removal and we are here to meet all your carpet, upholstery, area rugs, and air duct cleaning needs. Top Dog Cleaning Crew™ uses only truck-mounted equipment with hot water extraction that leaves zero residue in your carpets. When combined with our superior certified green deodorizers and stain removers you are left with a 100% chemical and residue free cleaning that is safe for all the members of your family! Rest assured all Top Dog Cleaning Crew™ employees are background checked and certified so you can trust and feel safe with who your are letting in your home!
Business Description: Ultra Clean provides 24 hour emergency water damage restoration. Our certified trained professionals respond fast to water damage or flooding situations. We are here 24/7 with a licensed and certified water damage technician available to you immediately. We provide residential home owners and commercial business owners with emergency water damage services covering multiple types of flood damage emergencies. Our techs are fully equipped when they arrive to extract and cleanup any area, no matter how large or how small. We understand the inconvenience you are experiencing and are experts at handling the water damage restoration process as quickly as possible. You can expect our technicians to be knowledgeable, kind and courteous from start to finish.
Recent Review: After calling several other companies that never returned my calls, Advantaclean answered on Saturday afternoon about 1/2 hour after I left a message. He came out on Sunday morning to do a free assessment of our problem, with no guarantee that he would get the job. After a very thorough inspection and evaluation of the best way to proceed, they started the job on the following Tuesday. They removed all damaged walls sanitized and cleaned up every where they had been. If I have any further needs they will be my only call. Their professionalism, courtesy, honesty and prompt attention to our emergency was absolutely outstanding.
Business Description: Specializing in water damage, mold removal, air duct cleaning and dryer vent cleaning for the residential, commercial and industrial markets markets in Bloomington, MN and surrounding areas.
Business Description: We provide the best and most reliable carpet cleaning. We are family owned and operated business that not only cleans but provides you with a healthy home. With unsurpassed knowledge in the industry don't get ripped off by carpet cleaning scams. We are experienced in residential and commercial carpet cleaning. We also service rugs, upholstery, tile, and grout. Water can ruin floors and cause mold. We handle all your water restoration needs, taking care of the entire problem. We will always strive to offer you the absolute best carpet cleaning experience possible. Call us today to set up an appointment!
Recent Review: Steve came out to quote painting all the textured ceilings, including the rough (dark) beams in the vaulted living room which drove me crazy as they would accumulate cobwebs and dust bunnies and was difficult to clean. We discussed removing the popcorn ceilings as he had done in the bathrooms, but suggested it was more cost effective to fix any cracks and water stains and respray. I was doubtful, but as he had done such great work before, I went with his suggestion. They turned out great and it save us lots of mess and expense. Steve also painted our hallway, living room, dining room and foyer. Extensive cracks in drywall due to settling and previous water damage. We moved everything except large furniture which Steve covered and taped to protect from dust and paint. He worked every day and sometimes had to remove plastic and replace it the next day so we could get use some of our rooms in the evening. He cleaned up after himself every day and had everything stored compactly. He even worked the weekend as we were having out of town guests to finish earlier that we originally had requested. The rooms turned out wonderful. Even though we went with more neutral colors that he would have suggested for us, he was very tactful! We have had lots of compliments.
Business Description: In business since 1987. Serving customers with quick response services. Certified in various aspects of the industry, including Journeyman Textile Cleaner, Odor Control, Water Damage Restoration; etc.
Recent Review: Darren quickly showed up to assess damages, created estimate for insurance co., gave accurate timeline. His crew did a great job and brought the house back to like-new condition. Darren gave timely updates frequently. Answered my questions.
Recent Review: Todd came out to take a look at some water damage we had that we thought was related to a lack of insulation. He came to the house, looked around, and ultimately gave us some advice that didn't require him to do any work. But he was super nice, super professional, and really seemed to know his stuff. He didn't charge a cent for the service call, which was really cool. A very upstanding, ethical guy. We're going to take his advice and contact our roofer. But I'd definitely hire Todd if the need came up.