It went really well. It's like we have a brand new fireplace. I love it! They were timely, friendly, and very professional. I had bought an Deal through Angie's List in Dec 2016. It expired in June 2017, but I still got to apply the value to the cleaning and inspection when I eventually got around to calling them in Feb 2018. Then, related but unrelated, there was a part that needed to be replaced and they were able to do that on the spot.