Everything went very well, from the initial estimate to the finished job. Nick understood right away what was needed and what my priorities were. The wooden stairs were at least 30 years old and rotting away. The staircase is on a steep hill and access is tricky. The Coty team was very professional and the finished staircase replacement is sturdy and looks great. They left the property clean and in excellent condition. I would definitely use Coty Construction again and recommend them to my friends and neighbors.
- Joan M....
AJackson Construction Inc.
Bill worked with my husband Tom and me to select the different parts of the staircase. These parts all have special names like ballister. Tom and I went back and forth with him on what would be good, and we settled on a design with Bill's recommendation. I appreciated Bill's patience with us. Bill struck both of us as a true craftsman, very deliberate and thorough in his approach to his work. The end result is just beautiful in that the staircase very much fits within its space in the house. Bill was very considerate, too. He took off the railing, so I could paint that wall, and then he came back another day to put it on.
- Kathy L....
My husband and I purchased this home as a foreclosure. The staircase was extremely steep and unsafe for our toddler and baby on the way. We signed the contract in either late August or early September of 2009. His bid was approximately the same or slightly under the bid of another contractor that we were considering. Through the entire process he was flexible and creative when suggesting alternative ideas for the construction. This is the first time I have undertaken a project of this kind and didn't know what to expect or how to schedule the order of contractors. For this reason, some of the significant delay can definitely be attributable to my inexperience. However, at the beginning of the project, we were told that the stair case would take approximately one month. He began the project sometime in September and it was not finished until December. Since we did not have a general contractor, I would frequently stop by the house to see the progress and see if anything needed my attention. Most of the time when I stopped by, no one from Creating Spaces was at the house working. Again, I had never done anything like this before so I did not know that contractors do not work on projects from start to finish, but have several going on and go back and forth. Still, it seemed as if it could have progressed faster. We had to delay moving in by one month because of this project and others. At one point during the project, one of the temporary treds on the staircase broke and my husband fell through the staircase onto the basement stairs below. Although he wasn't seriously injured he did sustain cuts and some nasty bruises. Overall the project worked well and the new stairs are much safer (and more attractive) for my two young children. I have only two caveats: (1) There is still a bump from a change in level from the hallway to the beginning of the first step that we trip on because it is not level. It was there prior to the installation of the carpeting and we were hoping that the carpeting would smooth it out, but it hasn't; and (2) The brand new stairs squeak a lot.
- Carrie P....
AD S Bahr Construction Inc
Dave and his excellent group of guys reroofed our home, added a skylight, applied aluminum soffits/fascia in March. We were so impressed with his professionalism that we got an estimate for our deck stairs. He initially said it would be early May but he's so busy that he didn't get to it until late June. Dave was kind enough to keep in touch with us to let us know he hadn't forgotten us. When the work was done, we were unhappy with one of the handrails. His guys came out the next day to fix it. Longer wait than we would have liked but we are happy with the final product. We highly recommend Dave Bahr.
- Robert L....
ARenewed Hardwood Floors Inc
I can't rave enough about Jeff's work. The actual sanding of the 65-year-old red oak floors was done by Doug. And he made an excellent job of turning a very sad-looking, stained, marked floor into a work of art. With 3 coats of polyurethane to finish. Jeff had a carpenter build the stairs, and the job was done in a day, and very nicely. Jeff came back after the rest of the job was done to add reducers around the fireplace and in doorways, and the result is fabulous. In addition, Jeff is a very nice guy to work with, punctual, hard-working and flexible. I'd hire him again in an instant.
- Chris J....
AMichael Kisner Construction LLC
Highly recommend and excellent person to work with!! Responsive, detailed, honest, and does the job right. We had a complex job of moving our staircase and adding a basement window. Staircase required structural engineering and was a project many people turned down as they felt it was too complicated. In addition, he cut a 5’x4’ + hole through foundation to add a window. He was priced well, and did excellent work. We can’t recommend him enough and look forward to completing more projects with him!
- Kelsey M....
AThein Companies Inc
We had some issues with our old deck?the stairs were sinking and pulling away from the structure. Nate came out and gave us options from fixing the stairs and replacing the railing to replacing the deck. We chose to replace the deck using cedar with a composite railing. Nate and his crew were extremely professional, and when some issues surfaced due to the original builder, he gave us options on how to correct the problems. He suggested redesigning the staircase which gave us more square footage. He checked in with us regularly to make sure that we were happy with how the deck was progressing. The deck turned out great. We will use Nate again.
- Diane M....
FLoftus Ornamental Iron Inc
The paint on the new iron staircase continually flaked off, leaving rust to develop. When we asked them to re-do it for the second time, they informed us that the reason it was happening was because they had changed the company they worked with and that the new product had proved inferior. We asked them to at least re-paint the staircase. In spite of frequent communication they never returned calls nor returned to complete the request. When we investigated the installation of a second new staircase they increased the price by over $1500. We are working with other agencies for re-dress of this situation.
- Julie J....
ATotal Maintenance Inc
THEY DID AN EXCEPTIONAL JOB! THE RAILING LOOKS ABSOLUTELY BEAUTIFUL, AND THE DOOR IS GREAT. TOTAL MAINTENANCE DID AN $11,000 TOTAL BATHROOM REMODEL FOR US A FEW YEARS AGO THAT WE LOVED, SO WE CALLED THEM BACK FOR THIS SMALLER JOB AND WERE PLEASED TO RECEIVE THE SAME OUTSTANDING SERVICE, PROMPT RESPONSE, AND KINDNESS. THEY EVEN INSTALLED A BABY GATE FOR US FREE OF CHARGE, JUST BECAUSE THEY'RE A BUNCH OF NICE GUYS. I WOULD (AND DO) RECOMMEND THIS COMPANY TO ANYONE LOOKING FOR QUALITY WORK AT A GOOD PRICE.
- Shelly H....
AIron Maiden Metal Fabricating, LLC
Heather was great to work with and delivered a stunning final product for our new contemporary iron/wood/cable staircase. She was very patient in helping me work out final design details for the staircase, which I had obviously never done before, and went above and beyond in researching elements that I hadn't even thought of. One of her network partners did the wood work, but she did all the installation including the cable which is trickier than you might think! Her price was very fair and considering all of her extra efforts that went into this project was a great deal.
Business Description: Since 1925 Family owned. We've been servicing Minneapolis/St. Paul and surrounding areas. Trust, Dependability and Quality workmanship have always been our formula for success. Please call for free estimate.
Recent Review: Tom was quick to respond to my initial phone call and came to do an estimate the same week. He stained all of the wood in advance as well as custom-made wooden heat register covers. Tom brought someone to assist him. They were pleasant, very focused and excellent problem solvers. The job took them six hours and they worked without stopping. They also helped us carry up a very heavy piece of furniture and adjusted our pocket doors. They cleaned up when the job was complete. Clearly both took pride in their work.
Recent Review: I can't rave enough about Jeff's work. The actual sanding of the 65-year-old red oak floors was done by Doug. And he made an excellent job of turning a very sad-looking, stained, marked floor into a work of art. With 3 coats of polyurethane to finish. Jeff had a carpenter build the stairs, and the job was done in a day, and very nicely. Jeff came back after the rest of the job was done to add reducers around the fireplace and in doorways, and the result is fabulous. In addition, Jeff is a very nice guy to work with, punctual, hard-working and flexible. I'd hire him again in an instant.
Recent Review: We needed to increase the height of the railing on our stairwell for safety, so we had a custom iron rail made to go on top of the existing wood piece. The railing Loftus made is beautiful and exactly what we need. (Pic attached – we will be adding an additional wood top rail soon). Although we know the job was small for them and didn't expect to be in constant communication, I would say that the communication was a bit lacking. But – it did get made and installed! However, installers seemed to be hurried and caused a couple scratches in our existing wood top (which I had just refinished).