Recent Review: During the first 100 degree heat wave of the year late spring, our A/C unit went out. All HVAC companies were backed up with service calls and installing new AC units. Some places wouldn't even call us back and others were booked out months. We got a couple bids from highly rated HVAC places, and although they were all about the same price (within a few hundred dollars), we liked PLH&AC's quote the best because they sell American Standard units (made in same factory as Trane and are virtually identical) and the unit had more features than a similar basic Carrier 13 SEER unit, which was a similar price. We also like that the owner, Dean, didn't try to upsell us on features we didn't need and we liked that he does the install along with his long time technician, Scott. Dean does the outside work, and Scott does the inside work due to his experience and expertise in working with duct work. They also offered a longer warranty on labor than the other companies we got bids from. They offered a 5 year labor warranty and 10 years on the parts. They could fit us into their schedule within a couple weeks, so we decided to hire them for the job. Dean was good at keeping in touch and communicating when they would arrive for the install and they were on time for both the estimate and the install. They did a great job installing the unit and did extra things for no extra charge -- things related to the duct work that the other people we got bids from were not including and didn't notice. We also found out that PLH&AC included many extra things in their price that we didn't realize we were getting, such as a case for the evaporator coil and a base for the unit to sit on. Their work was very neat, and our furnace ductwork with all the drain hoses was redone and look much nicer now. They also did little thinks, like zip tied the drain hoses to the drain cover so they'd stay in place, which most places wouldn't do, and they cleaned up after themselves very nicely. All in all we are super pleased with our new AC unit, which works very well. We'd hire them again mainly due to their knowledge and experience (you don't have a new technician doing the intall -- you have people with years of experience including the owner), price and that they were easy to work with, didn't upsell us on unnecessary things -- and actually undersold what all was included in their estimate. We'd highly recommend PLH&AC and plan to use them when we have HVAC needs in the future.