I AM NOT 100% PLEASED WITH THE INSTALLATION CREW. HOWEVER, THE SALESMAN, DAVE JOHNSON, IS EXCELLENT. HE INSPECTED MY HOUSE CAREFULLY AND SUGGESTED MEANS TO CORRECT ANY PROBLEMS OF PREVIOUS INSTALLATION. HE THEN INSPECTED THE HOUSE AFTER THE NEW INSTALLATION, AND CALLED BACK HIS INSTALLATION CREW TO ENSURE THE INSTALLATION IS PERFECT.
- Richard C....
AAndersons Mechanical Service LLC
they arrived on time and quickly removed the old unit and installed new unit. and took the old unit away works great!
- Bob K....
AStandard Heating & Air Conditioning Inc
The Central Air Conditioner wasn't cooling and Standard Heating and AC diagnosed a bad part which they had previously replaced. They replaced the bad part again under warranty no questions asked. I have nothing but the highest recommendations for them.
- Keith M....
AQUALITY AIR HEATING & AIR CONDITIONING, INC
I got 3 estimates for replacement of my old air conditioner and Quality Air provided the lowest estimate for the brand I was interested in. The owner, Mike, came out to write up the estimate. I had some questions about the proper sizing for the new unit and Mike took the time to measure the square footage and do the calculations rather than just estimating. We determined that the proper size was smaller than the old unit which saved me some money. Mike did the installation with an assistant. The work was done promptly with no problems.
- Jeff F....
Our central air conditioner broke down on the hottest day of the month. I contacted Rumpca Services that evening, and by the time I woke up the next morning, I had a reply in my email from Jason and Jeff was out within hours to provide a detailed estimate. All of the other providers I had contacted for an estimate were days, if not weeks, out from being able to even bid on the job, so I accepted the Rumpca's bid on the spot, which based on my research seemed right in line with what I expected to pay. We scheduled the work for a couple of days later, but because of unexpected circumstances at another job, the crew was able to install the unit at my place the next day. What I initially expected could take weeks, was wrapped up in less than 48 hours thanks to the great team at Rumpca. The Lennox air conditioner that they installed is doing a great job cooling the place, and the quality work and the cleanliness of the team exceeded my expectations. Very impressive.
- Tommy H....
ADitter Cooling & Heating
Of the companies we looked at Ditter and one other company stood out. Ditter was competitive in every way, but in the middle of a heat wave the other company was able to install the a/c a week earlier.
- John M....
AAerostar Heating & Air
I am very impressed with Aerostar's whole package! Nathan Wentland was over the same afternoon to see what my problem was, the A-coil in my 28 year old central air unit was leaking into the furnace and onto the floor. Nathan explained that, as I had anticipated, I needed to replace the unit, he could have repaired it.. however the unit was 28 years old and it was just time. The young men were here promptly at 8am ... they were very tidy (no mess left over!!!) Nate even fixed my dryer vent problem! Thanks Nate! The work was done as Nate and I had discussed, no suprises or last minute this or that needing to be added to the cost. The guys were done by 12:30pm , vacuumed, the old unit gone, and he put in an air filter unti that I needed!!! All around a great experience!! I will call the guys at Aerostar for more work that I may need in the future. GREAT GUYS AT AEROSTAR !!! They know what they are doing and they cared about what I wanted and cared about my home.
- Deborah H....
BCenterPoint Energy Home Service Plus
I felt the salesman was attentive and responsive during the sales process. Center Point Energy contracted out the installation. The installation went fine except that the installation crew jig-saw through wood panelling to install the furnace and the end cosmetic effect is tacky and awful - even the inspector commented on the poor workmanship saying that the installation crew probably did not have the correct equipment with them and did not want to waste time by doing it correctly. Also, the position of the furnace filter is awkward and the position of metal supports for the furnace's vent make it very difficult to replace furnace filters.
- Deeann P....
AHaley Comfort Systems Inc
Haley responded the same day I called when everyone else was booking appointments 5-6 days out. My AC had given out during a heat advisory and needed to be fixed ASAP. They fit my call in at the end of the day-- right before a holiday-- without hesitation. The technician diagnosed the problem within 5 minutes of arrival. He had the replacement part in his truck and had the repair completed within 25 minutes.
- Jane S....
AGolden Valley Heating & Air
Unit threw the circuit breaker and wouldn't reset. After technician reset the air conditioner, he tested everything out to see what caused the breaker to trip. He was unable to find the root cause. However, there was a relay in the furnace that was stuck and was causing the fan to run nonstop. Relay was replaced and technician said I would not be charged a diagnostic charge if the air conditioner replicates its problem and they need to make another service call.
Recent Review: Jared and Jeff were extremely professional and polite. They were very efficient and effective. The work performed exceeded anything I would have expected. I would highly recommend this company to anyone. They were very personable and funny...great personalities!
Recent Review: Air conditioner stopped cooling and ice started forming outside. Called Stafford at 4:30pm and they were on-site at 9:00am the next morning. Ran diagnostics and serviced the unit. They added some coolant and we changed the air filter. Problem solved. They were prompt, professional. Would recommend and would call them again.
Recent Review: I spent about $5000 on the job. The work went very well. There were some technical problems with the air conditioner, but they came out and fixed it right away. I will use them again in the future.
Recent Review: The work was completed on time and it was a quality installation. I would definitely classify them as a reputable company because of the quality of their installers and the quality of the brands they carry. Their service was great and I have no complaints.
Recent Review: I had four estimates for my project given the high anticipated cost factor. The sales guy with Ray Welter was courteous and provided quick follow-up phone calls to my questions. I appreciated that. I focused my search on Carrier, Trane and Lennox dealers and their second highest efficiency models. While I did find another dealer that had a lower overall price for similar equipment, I opted for Ray Welter due to a generally competitive price, long time in business and good reputation in the local area and a positive experience with sales. The installation process went well with no unforeseen issues. The crew were pleasant, courteous and efficient. When I experienced a minor issue the day after installation, one of install supervisors came back to resolve it and also provided an "Intro 101" orientation to my new equipment as well. Lastly, the Utility company consumer rebates were processed quickly. The new equipment worked well during the initial winter heating season and the replacement whole house humidifier was far more effective than the prior model we had, We've not used the AC yet, other than a brief short test right after the install last fall. All in all, a job well done. I would recommend the company to others.
Recent Review: I was very pleased with HVAC Doctor. Very professional. Great customer service, from first contact over the phone, the estimate and installation of our new air conditioning unit. Very knowledgeable. Employees were very respectful of my home. Quiet and courteous as they installed the air conditioner. Will definitely have them do work for me again.
Recent Review: Unit threw the circuit breaker and wouldn't reset. After technician reset the air conditioner, he tested everything out to see what caused the breaker to trip. He was unable to find the root cause. However, there was a relay in the furnace that was stuck and was causing the fan to run nonstop. Relay was replaced and technician said I would not be charged a diagnostic charge if the air conditioner replicates its problem and they need to make another service call.
Recent Review: It was late afternoon on THE hottest day of the year and our 18 year-old air conditioner literally blew up. We called Standard, told them we were in a "no cool" situation and they sent their sales representative over the very next morning. He was incredibly knowledgeable and we were able to make the decision on our new unit within 45 minutes. The new air conditioner was installed 24 hours after we made our purchase decision. So, within 48 hours of our initial call, we had central air conditioning again.