After a very heavy rain overnight we lost power. With out our sump pump running, the water eventually backed up and and started seeping up through the floor completely soaking the carpet. Green Clean arrived on time, within a couple of hours after I called. They were in and out quickly (2.5 hours) - they pulled back all the carpet, removed all the wet padding and sprayed to prevent mold. Their employees were friendly, considerate and hard working. They left dryers and a dehumidifier for a few days then returned, took moisture measurements and removed their equipment. They usually do the whole thing from removing carpet to replacing padding and putting everything back. However, with the epic rains this June (2014) they were swamped and it took them quite a while to get back to us to discuss the replacement of padding. They called and asked if we could pursue the padding replacement (apologizing for the delay) and carpet resetting on our own. They were overwhelmed with demand after all the rain and thought it would be faster if we pursued finishing the work with another company. I agreed and they gave us the name of a recommended company. We never contacted their recommendation and instead are having the work performed by a company we've worked with in the past. Overall Green Clean was great to work with.
- R S....
BSERVPRO of Minnetonka
Wed and dry carpet removal was well done. Drywall removal was good. I was surprised to be charged for fans that were not needed - co. refunded that. Paid extra for tack strip removal which was done but nails were left and my wife removed them. Nails not removed, floor not swept, sent email with complaints but no response.
- Michael K....
CTop Dog Cleaning Crew
work was done all right. Carpets were extremely dirty but with no rotary brushes on their equipment they saturated my carpets with water, it took 2 days for carpets to dry where I had fans & 4 days to completely dry where there were no fans, the house ended up with a "wet carpet" smell as the carpets dried out. My previous carpet cleaner always got the carpets much cleaner.
- John G....
AMinnesota Cleaning & Restoration
I was amazed at how well the carpets were cleaned! Our expert was punctual, clean and neat, arriving at the front end of the 2-hour arrival window. The expert evaluated the work to be done, cautioned about the furnishings (re: wood tables on wet carpet, etc), sized up the areas, and was good about explaining the details of the work. When the job was done, the carpets looked better than they have looked in years, and we are very pleased. We had considerable wear (they are 15 yrs old), but now they look great! We would definitely hire again!
- G S....
AA-Plus Carpet Cleaning
I had a leaking toilet upstairs and didn't know til it was too late. Water came through the ceiling and onto the indoor outdoor carpet in the basement. My brother-in-law took down the ceiling to find the leak and then fixed the toilet when we figured out what was going on. When he put up new plaster board the dust got into the wet carpet. I called A-plus carpet cleaners to see if they could get it out. They made an appointment and showed up on time. Jim explained what they were going to do and they were very proffessional. They were done in about 45 minutes and did a great job. I would definately hire them again and recommend them to friends.
- Sandra B....
ACHEM-DRY SOUTH & EAST
The results from using Chem-Dry processing for cleaning carpet is excellent. We are a repeat customer because of the quality product and professional care our Chem-Dry carpet cleaner provides.
- Carol G....
AHanson's Home Services
Paul showed up on time and was ready to get to work! We had done a rough estimate over email so he gave me a firm estimate upon his official measurements, which came in lower than my unofficial measurements, a nice surprise! I was especially appreciative of how exacting he was with his measurements, not counting the space where immovable furniture was. Paul thoroughly explained the carpet cleaning process and what I should expect during and after the cleaning. He had several suggestions to expedite the drying so when we came home we had clean, dry carpets!
- Terrill H....
A pipe inside the wall of a finished storage room broke and soaked the carpet and an area of drywall and ceiling. We discovered this at 7:30 a.m. I spoke by phone with Andy in the office, and Cory was on-site in one hour. Cory made 3 separate trips to address the water problem and to make sure everything was dried completely. Chris and Richardo came later to complete the work on the drywall, ceiling, and carpeting. Each worker was punctual, courteous, and helpful. The project was completed in an efficient and timely manner. Clean Response did all the work necessary except the plumbing repair and the carpet cleaning. This was a stressful situation, which the company representatives recognized and dealt with.
- James S....
We were moving out of our apartment and wanted our carpets cleaned as per the rental agreement. We contacted 5 different companies and asked for an estimate for cleaning the carpets. Qualico was one of the lower estimates that we got. They had good reviews and a competitive price. They were very prompt in getting back with estimates. They had the date that we wanted our carpets cleaned open. The owner was time to clean and finished the job in an hour and half and also left me with some after care instructions to take care of the wet carpet. Overall the whole experience was good.
- Jayanthi V....
AA-Plus Carpet Cleaning
Paul and his partner did a wonderful job cleaning our downstairs carpet: a very large family room and a bedroom. He first asked what we needed to have done and I pointed out stains from cat vomit and cat accidents as well as a mildewed area. He also advised caution about cleaning when a piano was involved due to its sheer weight and the possibility of breaking the legs. As well, he was cautious about moving an antique bed on sliders, pointing out where breaks frequently occurred. They able to move the piano to a safe undisturbed place where the carpet did not need cleaning and the bed moved easily. They got out all the animal stains and the mildew that was reachable, explaining all of this on a walk-through after they had finished. About an hour after he'd left, Paul called back because he wasn't sure if he'd put pads under the piano bench to protect it from the wet carpet. I went down and checked: he had, but how many businesses do this? I appreciate Paul's detailed explanations before beginning the work, his concern for safety, attention to detail and the pride he takes in his work.
Recent Review: Very polite and professional. He did an outstanding job on my carpets. I have been with a major carpet cleaning company for years and have disappointed with their constant up selling and customer service and needed a change. I decided to try someone new and work with a smaller company and was very happy with the results. The price was outstanding, carpets look great and I will work with him again and let others know.
Recent Review: This was the most amazing experience ever!! My toddler dumped a CHOCOLATE PROTEIN shake on the carpet!! I thought we were hosed, but I called Amazing Green and they came out and the stain is completely gone!!
Recent Review: I am pleased with the thorough carpet cleaning service provided by Tom Vogler of Superior Carpet Cleaning, and would use Superior Carpet Cleaning in the future. Tom was prompt and very careful with handling personal belongings. He moved furniture as needed.
Recent Review: They did very good work. They're very thorough and unobtrusive. He comes when he says and warns before he comes. I have him every half year because I have white carpeting and it's getting old. He is wonderful, clean, and thorough. With white carpeting sometimes stains wonder through. He would come without saying a word he would be here and redo it until I'm happy. He's very reliable and works alone. I have him regularly. He does very good work, cooperative, on time. It's total happiness with him. I have a very large living room and one hallway in addition. It was not particularly cheap, but he is so thorough and guarantees. He's really a good guy. Whenever I get good service I like to reward it. I totally recommend him. The price is okay. He measures and then give me a price. According to what he does would be more or less. It depends on the size of the room. He works with natural stuff and it doesn't smell afterwards, which I like. The quality of his work is excellent. He's practically there the next day to make sure everything is right. Not only he comes on time, he checks in with you before.
Recent Review: I had a leaking toilet upstairs and didn't know til it was too late. Water came through the ceiling and onto the indoor outdoor carpet in the basement. My brother-in-law took down the ceiling to find the leak and then fixed the toilet when we figured out what was going on. When he put up new plaster board the dust got into the wet carpet. I called A-plus carpet cleaners to see if they could get it out. They made an appointment and showed up on time. Jim explained what they were going to do and they were very proffessional. They were done in about 45 minutes and did a great job. I would definately hire them again and recommend them to friends.