Recent Review: We have a large kitchen so this was a big job. Bill showed up on time to give us estimate and his price was lower than other estimates we had received. As he was telling us his credentials he mentioned he was on Angie's List and I told him that was where I got his name. He immediately gave us an extra 5% off because of that. The original bid was just for the cabinets We called and added the counter tops and sink and faucet later. He started that job on time and finished a few weeks later because of the July 4th holiday, our vacation and his vacation. He also coordinated the counter top installer and plumber to be there when needed. In the meantime, my husband and I decided to have the floors replaced too. My husband did not want to have to do anything so Bill also coordinated the plumber to come install the new toilet (which we purchased) as soon as the floor was done. By then Bill had other jobs scheduled so he asked if he could contract the work to someone he knew who was a very good floor guy. He said he works for him and he (Bill) would be the one guaranteeing the work. Otherwise we would have had to wait a month or more to get the floor done. This other floor guy also did the backsplash (which we also had added later). His work was every bit as good as Bill's and we were satisfied with the end result. As soon as the floor was done, Bill had the plumber here working on installing the toilet. Our kitchen looks awesome and we are very happy with it. Bill is very professional, works hard and does a fantastic job. We would definitely use him again.
Recent Review: Throughout the process, Paul and his team, were professional, conscientious, through, with attention to detail. They explained the process and made suggestions as they went along. We had made several changes that required additional work and weaving in floor boards. The areas blended seamlessly with the remainder of the floor. They were accomodating through out the process, working around our schedule. The floors are beautiful! We would highly recommend Czar Flooring.
Business Description: Family owned. Additional DBAs - Luna Carpet, Luna Gallery-Lake Zurich, Luna Gallery-Addison, Luna Gallery-Wheeling, Luna Gallery-Naperville, Luna Gallery-Schaumburg, Luna Financial Services LLC. Financing available.
Recent Review: It could not have worked out better! Our kitchen is rather large and transitions to wood floor in three areas. (hall, family room, and den) We were told that we would need to have a transition strip by two other companies. We really do not care for that look but felt we did not have a choice. We were about to sign a deal with another company when I decided to have Hales Corners Flooring give me a price. After talking with their installer, they were willing to try to taper the kitchen floor to match up with the wood floors. It looks great. Price was little less than the other lowest bid and I was able to use a 5% Angie's coupon.
Recent Review: The new floors turned out very nice. As expected. The kitchen floor was refinished and is exceptional. This was a floor that I thought might need to be replaced but it came out beautiful.
Recent Review: Our room looks beautiful! The owner, Dave, came to our house for a free estimate and we were extremely impressed with his helpful suggestions as to what would look best in our room… He was not at all pushy but extremely supportive. The installer, Jason, was courteous and did a fabulous job in a reasonable amount of time. We are happy with our new flooring and would definitely recommend this company.
Recent Review: I have used this company several times for carpet and flooring. This time I needed laminate flooring for a kitchen/bathroom and hallways for a rental unit. As always, I had great customer service at the store. When I explained what I was looking for (nice, but not too upscale), I was directed to laminate that was exactly in my price and quality range. Very happy with my choice. Was easy to arrange a time for a representative to come out and do a look see/measurement. Also easy to arrange a time for installation. They were prompt and professional when they arrived and the installation looks great. I have two small complaints - first - they took off some doors to install the flooring and did not put them back on and second, they clearly used the sink and bathtub to mix some of their supplies and left a nasty residue in both. Now, to be fair, I did not contact the company about this because I had a cleaning crew coming out already and they took care of the sink/bathtub and am having someone coming to do some minor repairs to the unit and will have them hang the doors. So I cannot say how the company would have responded had I contacted them ( and I may still if my crew has problems with the doors). I will definitely use this company again, I will just be more clear in the future about expectations on these details. However, overall, their prices are very competitive (I did research with other companies on this and prior purchases) and, but for these two small details, their customer service and installation is excellent.
Recent Review: It took total of 3 days to finish the job and the installers did everything they could to make it less of an inconvenience for me. They cleaned up all of their mess, they were never in the way and they were very kind and courteous throughout the entire process. Our house was built by a blind person so our floors weren't exactly even, but they were able to iron out all of the kinks and did a fantastic job in the process.
Work was done, seemed ok at the time. We noticed a small bump in the floor afterwards, but did not think anything of it at the time. Now the floor is cracking over the bump. I think a small piece of tongue and groove broke off and is pushing the flooring up. I contacted them, they are very defensive and refuse to come and look at it. They say it is just normal buckling (it's in the middle of a flooring section and not at a joint) and that we must have dragged something up over the flooring). That would not cause a "bump". Debbie the office lady is quite unpleasant to deal with and just wants to argue. She calls me when I am at work and then says she can't reach me. They said they would send someone out to look at it, but it has been many weeks and no one has called. They have send some photos of their job, but the flooring is dark and a "bump" won't necessarily show. It might be ok if nothing goes wrong, but they will not respond in a professional manner or at all if something goes wrong. Do not recommend.
- Linda C....
AMICHAEL JONS & ASSOCIATES
I BOUGHT A COUPON DEAL FROM ANGIE'S LIST FOR 1 DAY OF CONTRACTOR SERVICE. THE OWNER, HEARING OF MY HURRY AND LIMITED RESOURCES, PERFORMED THE SERVICE ON A WEEKEND, CONTRIBUTED MATERIALS LEFT OVER FROM ANOTHER JOB AT NO COST AND PROVIDED EXTRA TIME REQUIRED AT A REDUCED COST. THE JOB WAS BEAUTIFULLY DONE WITH GREAT CONSIDERATION. MY HIGHEST RECOMMENDATION IS WELL DESERVED.
- Brigid K....
AAdair Floors 'N' More Inc
It went extremely smooth and well. I have not found anything wrong with the flooring. They were very clean when the were done.
- Mary E....
I went to the store to look thru their samples and they are very good about letting you take them home. I took very many home before I made up my mind. They already had my kitchen's measurements from a previous time they came out when they did another room. After I decided what I wanted, it was installed within a week. They are very careful in moving the refrigerator and stove so not to scratch the floor. They cleaned up afterwards. A threshold piece in the doorway came loose after 1 day and they had men out right away to fix it. It's been fine since then. They send out thank you cards and comment cards which is a nice touch.
- Judith F....
I called for an estimate and they came out the next day. The room was measured along with my kitchen because I mentioned I wanted to do that room in the near future. I took endless samples home. They are very good with letting you take samples home. Once I decided, the floor was put in within a week. After a few days I decided I wanted a shoe molding to go around the room. They came out within a few days and installed one, charging me only 35.00. It was a great experience from start to finish.
- Judith F....
CHOSE EMPIRE AFTER BEING UNHAPPY WITH SERVICE FROM ANOTHER LARGE CARPET COMPANY. PRICE VERY REASONABLE, BUT THOUGHT SELECTION IS LIMITED. SALESMAN VERY FRIENDLY AND HELPFUL, LET US CHOOSE WHENEVER WE WANTED INSTALLATION, NOT WHAT WORKED BEST FOR THEM. INSTALLATION WAS IN 2 PART.....CARPET 1 DAY, LAMINATE ANOTHER. INSTALLERS RIPPED OUT OLD CARPET AND INSTALLED NEW, VERY EFFICIENT, ALSO MOVED FURNITURE. LAMINATE INSTALLERS DID A QUALITY JOB AS WELL
- Gregg H....
ADrexel Building Supply
They did a fine job. I was pleased with the way the floor looked. The guy took his time and was very contentious. They scheduled really promptly.
AAdair Floors 'N' More Inc
Wanted a new floor and visited Adair's show room. We discussed the pros and cons of tile, laminate tile, hard wood and laminate. I chose to go with the laminate because of wear and durability since I have dogs. I took home about 15 samples and Mr. Adair came out the next afternoon and gave me an estimate. I didn't have to look any further. He returned the samples back to the store so I wouldn't have to. We scheduled an installation date within two weeks and I gave him a deposit. I had to make a trip out of town and was gone longer than I expected. I called the office and they rescheduled me for the date that was convenient for me. The crew arrived on time at 8am and finished about 2pm. They were polite and introduced themselves as soon as they came in. Mr. Adair checked in on their work twice during the job to make sure everything was to our satisfaction. Some of the hand stained quarter round was a wrong shade and he brought in his stain samples and we went over them and will be replaced within the week. No questions asked. WOW. I couldn't say enough about this service. When the crew was finished, they completely cleaned up everything and had me go around with them to double check everything to my satisfaction. The crew of David, Justin and Martin worked well together and I couldn't thank them enough.
- Daryl P....
AMatt Kryll Flooring
The project went great. We are very happy with the end result and have already had a few compliments by people coming into our home. This project is part of our kitchen remodel. We had to repair/replace alot of the padding in the kitchen that had come out when we removed some cabinets. The flooring in the living room needed to be evened out and then some sections had to be screwed down (to eliminate squeaks) before padding could even be put down. All this was done much faster than anticipated and even though we didn't realize that he would have to do this extra work, he didn't mind helping us out at all. The flooring is every even, no gaps, looks fabulous! I feel like the price was very reasonable, and his attitude dealing with problems that arose was very professional.
- William S....
All was very courteous and knowledgeable about the job. Explained everything that was going to be done and showed me how it was going throughout the install. Cleaned up after the job and took all of it with him – very pleased with the job he did.