Recent Review: We have been a customer of H&R Carpets for over 25 years. They have installed new carpeting and floors and have done numerous upgrades. In all of the installations, their workmanship has been perfect. They are so good; we've never had to call them back to fix a purchase. Their staff is great and always willing to help you with your choices, matching up your designs and providing very reasonable costs. Two of their staff members, Terry and Brenda, have been a pleasure to work with - funny, helpful and always willing to explain what works and what doesn't and how to make the best choices.
Recent Review: First he came and gave us a measurement and e-mailed us an estimated price for the flooring but had three different quotes on the prices and the material. Then he came over with all the material, took out all our old flooring and put in all new stuff. Very excellent job.
Recent Review: We took out the carpeting, wallpaper, and painted. Duane and his son Ben put new vinyl plank flooring in all the rooms and closets of our 1228 sq foot, 70 year old home. He did it for a better price than regular flooring companies and did quality work with attention to detail. Then, they totally gutted our little and very outdated bathroom. He made some good suggestions and fixed various things along the way that had not been anticipated. They found there was no insulation in the outside walls and added that. They replaced the 24 inch bathroom door with a 30 inch door that opened the opposite way and were able to save the original glass door knob and make it work in the new door. The pedestal sink and round seat toilet really helped make the small bathroom seem bigger. The vinyl plank flooring was a major update from the old thin carpet. They put new walls and painted and added a ceiling vent fan and added all the fixtures I had purchased and put them were we wanted them to be. Again, the price was very fair. They did quality work and always attention to detail. They worked above and beyond. They communicated with us and were always professional and tried to accommodate all my requests in a very gracious way. It all took longer than we thought it would and yes, some improvements increased the price a little, but everything was so worth the time and cost. He is honest and fair and hardworking and the finished product is high quality. We will hire them again when we are ready for our next big project.
Business Description: Laminate and Vinyl flooring installation. We dont push certain products or flooring companies to get a kickback. We will give you insight into products that have worked for others and what may work for you. At the end of the day we want you to love your floor. We are an owner-operated business that is big on service and quality work.
Recent Review: We highly reccommend Sergenian's. The sales representative was very very helpful. The installers were very professional. They arrived on time and spent the first day moving appliances and removing the old flooring. They installed the underlayment and tile on the second day. Spent the third day installing grout and came back on the fourth day to move appliances after the grout had cured. The quality of the work is superior, and the final result is an excellent floor.
Recent Review: Excellent! We are so pleased with the work John did. John removed the old carpet and vinyl on our first floor and installed laminate flooring. He removed the old baseboards and installed new baseboards. Throughout the process, every step was communicated and every question we had was answered. John was very responsive, considerate, and professional. We had absolutely no problems and would definitely hire him again.
Recent Review: We set up the preliminary contact through Angie's list, were contacted from the front office within 24 hours to set up an appointment with their field representative, Kevin. Kevin showed up exactly on time, discussed with me exactly what I wanted, taking notes as we talked. He then measured both bathrooms and some further discussion regarding the finer points of the installation. He then provided me with an estimate, left contact information and left = absolutely no pressure - no special deals if you purchase today - as I appreciate. We determined this was the best estimate of the 5 we had, Others weren't sure of the work and all were at least #200 higher on their bids. I sent an email on Saturday AM to have them contact me. To my surprise Kevin called around 4PM that day (I was expecting them to call on Monday). We set an approximate date for the work to be done. On Monday I was contacted by the installation foreman that they had a job cancellation and would we want the work done starting on Tuesday? We agreed, on a 9AM start but there was an issue and they couldn't start until after lunch. The flooring Techs arrived at 1:45, one started unloading the trailer while the other came in and examined the bathrooms. He also asked questions regarding his portion of the job and explained what they would be doing. They set to work removing the toilets (I was replacing one with a more efficient one). I had previously removed the trim as I wanted to refinish it, and I would reinstall it when they were done. They worked until 6:30 PM (with our permission) to make sure they would complete the job. Even then they asked if I needed them to do any other work while they were there (reinstall the trim, etc.). Overall, I would say this was a very good experience, an I will definitely utilize them in the future.
The service was Superb! Andy was A+ from start to finish. Phone correspondence was great and very detailed. He was out the next day to quote the job and 3 days later, I have a beautiful new floor. I look forward to working with AH Remodeling on all my home projects. I will definitely recommend to friends and family.
- Kelli H....
I thought the price was reasonable. They had the right tools. He knew what he was doing. The finished job was better than I would ever do.
- James M....
DMr. Handyman of Western Dane County
We scheduled the time in advance. The morning of the appointment they called to move up the appointment and stated they would have to cancelled if we didn't move it up. They estimated it would be a 2 hour job, but when the technician arrived he told us it would be a 6 hour job. We knew it would be less. The technician they scheduled wasted 1/2 hour before starting and telling us he had to leave in three hours. Why didn't they send one who could work until the job is done.After calling the manager who told me it would be a 2 hour job that and the technician couldn't finish the manager told me he would try to find another technician to finish it. He never called me back.The technician hurried so much that he damaged several pieces of the flooring material,left several large gaps at the edges and didn't secure the finial pieces.At one point the technician got angry and threw a piece of laminate floor across the room. He was pushing his tools around the new laminated floor and left so many deep scratch marks on our trim that we had to re-stain it. The technician repeatedly remember us that he had to leave and was going to have me install the rest of the floor in which I did do the quarter round myself.Will not recommended or use this company again
- Karen B....
Excellent! We are so pleased with the work John did. John removed the old carpet and vinyl on our first floor and installed laminate flooring. He removed the old baseboards and installed new baseboards. Throughout the process, every step was communicated and every question we had was answered. John was very responsive, considerate, and professional. We had absolutely no problems and would definitely hire him again.
- Richanda G....
John did a terrific job installing our laminate floors. He was very pleasant to work with through the entire process and did excellent work. Would absolutely recommend John for any flooring job.
- Amanda C....
AA H Remodeling LLC
Andy demanded perfection of himself and his assistant Paul. He went out of his way to identify potential problems before they arose. Although there were times when his commitment to perfection bordered on the humorous, as far as we can tell accomplished a plumb perfect job!
- Kathryn S....
I wanted flooring in my basement. The staff were attentive and somewhat helpful. I settled on a laminate floor and bought it and picked it up myself to save a delivery fee. I don't remember if at the point of sale I was told there couldn't be more than an 1/8 of an inch variance in the level of the floor but it came up during subsequent discussions with several contractor/handymen. Most said the floor was basically ok and just put it down but I checked back with the provider. They came out and went over the floor with a big level and said the floor was way out of whack and needed to have floor leveling. I said ok. They called back the next day and said all paint and mastic with asbestos had to be removed and ph treated down to bare concrete. I had dirty ducts come in and for 1500.00 dollars they did the work. When I told Nonn's I was ready they said come in and sign a contract. When I saw the contract they wanted 3500.00 to put down leveling compound and put down the laminate floor. I guess I should have asked more questions but I was shocked. I left as the person I had been dealing with was busy, to do an errand at East Town. I saw Carpets Plus who I had done business with before and asked what they thought. They said I was getting ripped off. I asked if they could install the floor but they said no as I had not purchased the floor from them but they gave me the name of an installer they used. I called Richard Zepnick who came over and said the floor was fine and didn't need any work that Nonn's said was needed and gave me a quote of 1500.00 to install the floor. He did the work in a day and a half and when he was done he said because he used less materials he would only charge 1200.00. How often does that happen nowadays? I'm not going to Nonn's for anything anymore. ,
- David E....
All the other flooring installers said it was at least a 4 day job. JD did it in two. He didn't skip any corners, just worked exceptionally hard. The floor looks great. I'm planning another flooring project and JD's is at the top of my list to use for the installation. He is very easy to work with, is very punctual (if he says he'll be there at 8:00 - he's waiting in your driveway at 7:45). He was also the lowest bidder, by far, of any of the bids I got (ranging to over $2,000). He has been associated with flooring his whole life - he helped his dad when he was a kid and worked with some other flooring companies before opening his own business.
- Joseph K....
CAdvanced Home Services
1. There was an issue with fixing the laminate floor. I asked him to change three pieces of the laminate floor. He ended up patching the floor with a substance. the issue is that substance is a different color than the actual floor. The more I look at it the more I am convinced that I should not have let him patch the floor. After talking to him I got the impression that he does not do a lot of flooring. 2. The change of the light bulb went well. no issue there.
- Ahmed A....
John was extremely responsive (via email, easiest for me) and offered to do an in-home consultation about the work we needed done within 24 hours of the initial request for an estimate. That evening, John had provided an estimate, which was extremely competitive with the other estimates we had obtained from other contractors. John offered to help us shop for flooring and even offered a discount at a specific store, if we chose to shop there. The work was scheduled within 2 weeks (!) and 3 days later, our first floor looks entirely new - just what we were hoping for. Great work, reliable and trustworthy contractor. Would (and likely will) hire again!