This is a company to avoid, no matter what! I had a slow flush toilet and slow draining shower. I called Power Pro Plumbing on a Sunday morning. A young man finally came out hours after he was scheduled to arrive. Once here, he was quite pleasant, seemed to work efficiently, and it appeared that he had fixed the problem. He submitted the invoice, took a check for $157.00, and left. Discussion about the toilet was left to toilet paper clog. I found it unusual but assumed it was a result of the water efficient toilet. A few hours pass (three toilet flushes later) and the same back flow problem begins again. I call the company back and a very sweet receptionist states that the guy who previously came out to fix the problem in the morning was off duty and that either he could come back again in the evening or another plumber to re-fix the problem. I cautioned her that whomever came out was not important...but that the toilet should be working. She mentioned that she needed to schedule the return visit and would call me back in ten minutes or so, which she did. She mentioned that the shower was under warranty but NOT THE TOILET! I was aghast!!! REALLY?!!!! I complained quite vociferously and was informed that she needed to contact her 'manager', which she said she would. No return call. So, I called her back after a few minutes because I was hopping mad about being played by this worker and by the company. The sweet receptionist then told me that her manager apologized about the 'situation' and that another plumber was on his way to correct the problem...for no charge and as a courtesy call. The fellow did show up within 30 minutes...unclogged the toilet, flushed the toilet numerous times, and advised to use Charmin instead of other types of toilet paper. Then as he was leaving, he saw a spider in a web above my gate and stated how it was a red, flesh-eating spider, which is a folk tale. I got a broom and brought the spider down before he would pass through my gate. I am not sure if this second plumber believed his own story or was again playing me for potential distracted panic or/and ensuring that I fulfill the previous payment for bogus services. Regardless, this last exchange took the prize. A company like Power Pro Plumbing prey on the unsuspecting, trusting, and stressed-out homeowner/renter. The first thing I can do is to warn consumers who take the time to read these kinds of reviews in advance. I didn't and I am sorry I did not take a moment to check their credentials on Angie's List. My haste has proven to be a significant waste of my day off, not to mention my focus and goodwill. I am very angry that I have had to experience a company that engages in such deceptive and nefarious business practices! And then pay an inflated price for what was a simple toilet paper clog!!!!!!!! Until the owners of this company learn to respect customers and hire employees with integrity, who honor their workmanship, complaints like these will continue. Eventually, if this company does not change their ways, it will be put out of business! Karma is strict!!! Avoid this company and all others like it! Demand that companies work with better business practices!!!!