It was advertised as a tune-up of plumbing fixtures, but after doing an inventory of our toilets, showers, et. al., and after telling us what was wrong with our bathrooms, the contractor was ready to leave. I pointed out that the service was to be a tune-up of specific poorly performing toilets, etc. I realized that not everything could be done, but questioned why one or two toilets could not be repaired (minor changes to be sure), he returned from the truck to take care of a couple of toilets. This was a reluctant follow-up and even though I pointed out the ad on Angies List, he begrudgingly performed the work. (fast and a C job at best).