Reviews in Los Angeles for Countertop Installation
I want to start by saying I really like most of the work they did but I have a few complaints. First off I want to say that their communication to each other is bad. I met with the owner Buzz at my house to go over what I wanted done and cost. I wanted my kitchen countertops concreted over my tile and the concrete floor through out the entire house stained as well. I told him I wanted a matt finish which he agreed is better than the gloss. I scheduled them to start about a month and a half later. I texted buzz to see if he wanted to come over and go through the colors and stuff one more time before they start and he said no he will just be there to start on that Wed. He showed up about 8 and asked me to give him half the money down. It was a pretty good chunk of money so he followed me to the bank. After that I never seen him again. He had a worker come out for the first week and prep my floors to be stained. After that his son came in and helped out with the other stuff that he was more experienced with. I asked his son if he knew the color I told Buzz I wanted and he said no so I showed him pictures. Buzz told me this job will take a week now we are going on week 2. Like I said I don't want to bash them because I did like the work somewhat BUT when I came home from work I had cigarette Butts in my grass and chewing tabacco also on a daily basis in the front of my house in the grass. I didn't think that was cool of them to do since there was a trash can on the porch. Also they never cleaned it up I did. On the last day of the color stain that they were doing I came home from work and mentioned to his son that I wanted the Matt finish and he said UH Oh I bought gloss. I said didn't your dad tell you what I wanted and he said NO. I said that his dad also liked the matt instead of the gloss. He said that his dad always tells people that. At this time he already started sealing with the Gloss that I did not want. I thought I might be able to live with it after its done since he already started it. There again no communication. When it came to the end of the staining process they cleaned out the sprayer on my porch and it went everywhere on my white security door, concrete porch and walkway, down my driveway. I didn't see it till in the morning. I texted Buzz and he said he will have them come fix it. Never heard from them again. I texted him about a month later and he said he will send them out to fix it Plus I was having them make me a concrete countertop for a bathroom sink. Never heard from them. I texted a 3rd. time and they came over to bring me the countertop and look at the stain I guess. The stain didn't get cleaned up. I told his son I hate the gloss coat and the worker with him said I can put car wax or polish on it and it will dull the gloss. Also at that time the worker admitted they knew that the stain went everywhere when they were cleaning it out but didn't clean it up it was to dark. BUT they never came back to clean it. I told his son I'm having company from Australia and Wales that month so I will call them to do my bathroom when their gone. I texted Buzz to tell them a month later That the stain didn't get cleaned up and He said once again That he didn't know they didn't clean it up because they didn't communicate that to him and that the one guy is no longer working with him anymore. Buzz said he'd come do it even with a broken knee and I told him I didn't want him to do it if his knee is broken or hurt and he said for me to text him my address and I did. That was a week ago and still no communication from him either. I expect when you pay $16,500 to have this work done I EXPECT it to be done right. Lets go back to the gloss coat I did not want. You have to remember that we had to live in our garage or my son's house till it got done over the 2 1/2 weeks But when they did the gloss coat it was night time they must of had most of our doors open and lights on because it has dried bugs throughout the house and somehow rock chunks throughout the house dried in my floor. I don't understand still how the gloss coat got rocks in it to begin with but when we were finally able to walk on it our feet was getting scrapped by sharp rocks. if you kicked them some would come off and leave a white spot on the floor where it lifted the stain up also. I had to text him a few times to ask him to fix it. Finally I said just give me some extra stain and I will do it myself. I feel once they got our money they could care less what happens after that. Each one says the other don't communicate But neither of them do. They did the work in March of 2016 and we are now into August. I don't know what to really rate them as a business. Their communication to the customer and each other is horrible. If I would have known this before hand I would not of hired them. It takes to much work for the customer to get them back to fix the problems. If they would have just once texted me to say Hey we can't make it or whatever I would have been happy with that no matter how long it takes but to just keep getting ignored or the run around or excuses is not acceptable in my book we gave them to much of are hard earned money for that. I could go into a few more details but I wont I will just leave it at this.
- Carie F....
Seemingly it went fine but one year later and I'm having to have it done again. The materials that we're used were inferior as parts of the countertop that don't even get used are peeling back.
- Larry B....
DAGGREGATE PROTECTIVE COATINGS
Work went smoothly. Everyone was pleasant and easy to work with during the initial job. Floor had to be redone several times probably because of the weather conditions during installation. My problem with them was that they would never return my phone calls for followup repair work.
- Jane J....
AThe Planet Stone Global Corporation
It turned out well. Countertops. There were a couple things that needed to be fixed from the first install. They were very accommodating to make sure I was satisfied so they came right out and fixed it.
- Eric L....
Soapstone Werks are a responsive and responsible firm. I chose them to redo the kitchen countertops, even though there was another Soapstone dealer only a few miles from my house. From Wendy taking a lot of time and care to help me find the best slab, to Greg explaining every step of the project, to the final installation in a 102 year-old kitchen, they went the extra mile. The countertop is my favorite part of my new kitchen!
- Francine S....
AGranite Transformations Ventura
They did a great job with our countertops. Had them for about six months now and still love them! Great company and I would recommend them to anyone.
- Cindy M....
FJVP Construction Inc
Bought special on Angies List. He came out twice and measured but never installed countertops. Bait and Switch. He took my $1500.00 and DID NO WORK. WILL NIT RETURN MY CALLS FOR REFUND!
- Jan S....
excellent work!, he came on time and preset honesty. we got what we ordered and expected from him and we are happy we used him. highly recommend company with honesty and professionalism
- Gail H....
I received a bid from another concrete design company that was way over priced and trying to get an estimate from them was a hassle. I have two young children and I had to go to their shop (which was a hellish experience with a 1 and 4-year-old), meet with them and wait a week to get an estimate. My first contact with Tim was through e-mail. I wanted a concrete fireplace for my house, and he was able to give me a price right away through e-mail. He came out to my home to take measurements and gave suggestions on design. He also stated he could do any design I wanted, even a fireplace I saw out of a magazine. He also said he could match any color I wanted. He brought samples to my house, and he also did three different samples for us because we wanted a different color from what he brought us. The installation was quick, easy and very professional. He is a very detailed, knowledgeable man who takes pride in his work. We love our new concrete fireplace!
- Marilyn S....
ATake US 4 Granite of California Inc
The company was very professional and helpful, answering all my questions, and helping me prevent mistakes. Seth personally helped me pick out the color that went best with my color scheme. The demolition and installation was done on the dates promised. The guys were very skilled, making sure not to damage anything and to clean up afterward. My floor was laid expertly, as well as the countertops.
Recent Review: COULD NOT HAVE ASKED FOR BETTER SERVICE. WE HAD A PROBLEM WITH THE MATERIAL, BUT IT WAS THE SUPPLIERS PROBLEM NOT THEIRS, WHICH WAS QUICKLY RESOLVED. THE COUNTEROPS WERE INSTALL MUCH EASIER AND QUICKER THAN I EXPECTED. EVERYONE IN THE BUSINESS WAS COURTEOUS, WENT OUT OF THEIR WAY TO ACCOMADATE ANY OF MY QUESTIONS I HAD, AND WERE VERY EFFICIENT. PLUS THEY LEFT MY PLACE CLEANER THAN WHEN THE PROJECT WAS STARTED !. I HAD COUNTEROPS INSTALLED IN SEVERAL OF MY PLACES OVER THE YEARS. STONESMITH WAS ONE OF THE BEST I'VE ENCOUNTERED AND I WOULD VERY HIGHY RECOMMEND STONESMITH TO ANYONE. IN THEIR SERVICE AREA .
Recent Review: It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price.
Business Description: Elegant Home Improvement helps you to achieve the perfect look for your entire house. We offer the most Premium and Extensive collection of home remodeling materials to choose from. Our team of specialists include the most professional and experienced on site contractors that can finish the job while keeping the customer informed and satisfied at every step of the project. We are dedicated to meet your every requirement since we know how important your home is to you.
Recent Review: Though I love my kitchen, I still wasn't pleased with how my kitchen countertops were looking. Since I'm in the kitchen often, it definitely looked like my countertops have been used too many times. Hearing about Bradco's April special promotion for no sales tax, I quickly jumped on a call to take about the project I had in mind for new countertops. Immediately, we scheduled someone to come by my house to check out the space and got a date locked in for the books to complete this project. After talking to an experienced designer who was very helpful, we decided to go with a dark gray silestone countertop that matched the modern look of my kitchen. The construction took a solid 5 days to get completed, and I couldn't be happier. The crew was amazing and very punctual, and most importantly, my new silestone countertops look amazing. I couldn't ask for more with such a beautiful job well done and a great price to go along with it. Hurry up and take advantage of this special!
Recent Review: In addition to the shower tile, they also did the bathroom countertops. It looks great and feels like it’s going to last a LONG time Quality work. Sally was great to deal with. As we were juggling several different home repairs, she was very understanding and helpful when i’d forget times and days. I’d definitely use them again, though i’m hoping we won’t have to. It’s much less expensive than getting a shower re-tiled (i know this as we had the other shower completely retired. holy toledo!!)
Recent Review: They have a wide variety of cabinets and countertops. They take the burden off the customer s shoulders and get everything done on time. I have zero complaints on the work that they did and am very satisfied.
Recent Review: I manage an apartment in Culver City. My tenants had a small fire and the countertops in the bar were left with burn marks. I found New Look on Angie's List. I called and spoke with Ram. He was very nice on the phone and made an appointment for May 31st to come to take a look, explain my options an give me a price. Ram showed up right on time. He explained the process to me and answered all of my questions. Ram showed me samples of his work and brought all of the color/finish samples for me to look at. I explained what I was looking for and Ram helped me find a finish that would look great with the wood cabinetry as well as the carpet. Ram was very professional, friendly and helpful! Ram e-mailed the price to me within an hour. The new tenants asked me to hold off for a week or so until they were settled. I called Ram on Friday the 7th and the work was done today, June 10th! The workers showed up on time and were very nice. They got to work covering every piece of furniture with plastic and taping paper to the walls surrounding the 2 bar countertops. They were very fast workers! They finished everything in 2 hours! They left the room very clean and the countertops look great! You would never know that they had been damaged! I have several other units in the building with bars. I'm hoping to have them redone as well! I STRONGLY RECOMMEND THIS COMPANY!!!!!
Business Description: Remodelling your bathroom or kitchen are among the best investments you can make. However, it requires a significant upfront expense. We offer a cost-effective alternative: We can beautifully resurface your tiles, countertops, sinks, baths and showers in any color you desire at a fraction of the cost. Our refinishing process reglazes your surfaces so they look clean, shiny and brand-new again. Our insured, certified and professional team work with you to ensure satisfaction. We use only the best materials and we never cut
Business Description: We are a small family owned company we are licensed and bonded we are located in the city of Orange where we offer all types of cabinets and woodworking! Homecarerepair provides finish carpentry, specializing in cabinets. With 25+years of experience, quality finish work is 100% guaranteed. We do the majority of our business in the greater Orange County and Los Angeles area, however our team can travel, depending on the job and location.
Here are a few of the things we provide:
- Custom cabinets and prefabricated kitchens
- Refacing and Refinish
- Crown Moulding
- countertop installation
References can be provided on request. Free estimate